Hotel staff was very friendly and check in was a quick process, took my card for incidentals but no extra charge hold. Room was nothing like the picture but had a great view of the lake. There was an area where it was open to the jacuzzi tub like in the pictures that was boarded up and then painted over, no shower curtain and the tub jets looked rusted and was very small so did not even use, took a shower instead.elsewhere pet friendly met lots of dogs on our visit. Would say it was an okay visit especially for the price we paid!