I booked 3 rooms for 8 nights due to a family emergency and didn't even stay for a night there. For some reasons, the rooms that I booked had poor lightings. The rooms were also located on the same floor as the bar & cafe so it was terribly noisy. The toilets also oozed unpleasant odours and looked like it could use some hard scrubbing. At the rate the room was offered (IDR 360.000++), I would have tolerated the room condition. However, after driving out to buy some dinner, I came back to a very packed parking lot. The security team were nowhere to be found at first and didn't offer any assistance afterwards. They were also very rude when I asked for their help to find me an alternative parking spots as I was a guest and had paid to stay there. That was the last straw for me. I then decided to check out of the hotel that same night. The receptionist was also very, very rude and not helpful at all during the entire check out process. Would I recommend the room to anyone? Yes if you are only staying for a short period of time and want the ease of finding food nearby. But if you are staying for an extended period of time like I planned to, it'd be best to find a more proper, clean, and comfortable accommodation.
Excellent
92 Reviews