Viva Azteca by Wyndham, A Trademark All Inclusive Resort

This was a great stay for our first time in Mexico! Gorgeous beach and within walking to 5th avenue (probably over a mile walk) and great shops across the way. Food and drinks were good. There was staff consistently cleaning communal areas and our room was cleaned everyday. Who needs top end when you can get the beauty and all-inclusive here?

Very clean hotel and grounds. Even the beach was cleaned up at night and the sand was raked or swept in the mornings. Lots of activities going on throughout the days and great staff attitudes. Food was alright. Buffet was kind of the same foods for the whole week but they switch up a couple items. Wasn’t my favorite but the food wasn’t bad in any way. I just wish there was some more authentic flavors. Overall a great place to stay with a family or as adults with no kids. It seemed like there was something for everyone.

The hotel was not too big and the facilities were very good and easily accessible. The beach was beautiful and the food was tasty with a lovely choice of restaurants, and also at the Viva Maya. There needs to be slight improvement with finishings/ decor to ensure rooms have no gap especially in the bathroom area where bugs can get in. Recommend this hotel if you are travelling with children.

Pros: Decent food at the buffet, beautiful beach area, Nice ambiance around the resort, everything is pretty clean Cons: The doorman doesn't speak any English and he let our shuttle to the airport depart without calling our name (we were waiting on the front stairs watching him the entire time, there goes $150). The staff aren't the nicest / customer service is lacking. Margaritas and cocktails also do not taste good (they use artificial sweetener)

Quiet rooms, wish there was more room on the balcony for sitting with morning coffee. Food was ok, but many items were cold. Staff was pleasant and professional. Room was always cleaned well. Beach was in good shape and cleaned of sea **** and raked every morning.

Nice and quiet during our stay. But the property is a bit far from the downtown area, especially with the traffic through the Playacar neighbourhood.

Very nice experience, we like the place, food and staff, the only things we didn’t like was the water that tasted salty and the WiFi service in the rooms, not good. Besides that, everything was very good.

Overall, not a terrible resort, but the food was pretty boring and repetitive except for the Mexican cuisine night, even the restaurants that you can book can only be booked three times and they were not that great. Some staff are rude. Beach is beautiful and the pool is OK.

Excellent service. Staff was wonderful. Resort clean. Beach clean. No issues at all. Will def visit again.