Caravel Suites - Adults Only

All I can say is what an amazing setting and experience we had here . From the moment we walked in the staff couldn’t do enough for us . Me and my partner had a 30 minute steam room and use of the in side pool before are full body massage . The only one thing I would say is the inside pool is cold but refreshing.

Daniel was Great would highly recommend would say for anyone to come here to use the spa . Facilities perfect the setting was good too. Have had leg pain for ages but felt good after this is now second time we have come in out short stay which has been perfect

The best hotel we have been so far! The first time staying at tui blue caravel and the hotel staff are 5* service! Every night had a theme in the restaurant food and service 10/10. Entertainment was good and relaxing vibe. Great location. Swim up private pool was amazing and hotel has its own beach which is also great. The snack bar for lunch has a menu with nice food in all the restaurants in the hotel also. Garla night is great we had photos taken and as it was our honeymoon we can treasure the photo forever :) fireworks was also a great show. After just visiting another tui blue hotel in another country that was disappointing, You can see the staff have been trained well and work hard at this hotel and would love to come back one day! The tui reps was also professional and good service

The service provided at the hotel was outstanding. The accommodation was good but not excellent. The staff were extremely friendly and TUI onsite team were brilliant well done Wilma,Myre, Phillipa and Soul. The Tavernwts in the immediate vicinity of the hotel were limited.

Spa was very good definitely recommend to get you in the holiday relaxation. My therapist Mariana was superb. Would definitely recommend, variety of trea**ents for what ever your relaxation needs are. Staff were all very accommodating and friendly.

We're here on are honeymoon and this spa make are trip more lovley than i expected! Kasa make sure that we get exally what we needed and was so lovley to talk to her. We get divine duet spa moment. Mariana was so gentel and doing everything that i was so relaxed. Just loved everything in here!

I felt that the whole experience was catered to my particular needs with muscular pain. We had a couples Cretan massage and the therapists were able to alter the level of massage to our own bodies as they completed it. As a result rather than just concentrating on my lower back pain the whole massage helped with giving me greater mobility. All staff very helpful and the spa was a pleasure to visit.

This hotel is a 3* not a 5*. This holiday was booked for our 2nd wedding anniversary and it’s not the break we expected…. On arrival everything was going well until the taxi organised by the hotel dropped us off and as I have him the €25 that I was quoted by Simone Fries, he asked for €30. I argued back and showed him the email and it didn’t matter to him. He marched us into the hotel in which the reception ladies listened to what we had to say and I showed them the email. In the conversation between the taxi driver and reception they came up with two different stories. Story 1 - there was an extra charge of 5 euros for making the booking (not listed in the confirmation). Story 2 - the flight was delayed. The hotel had all my flight info at booking. I then proposed that the hotel should pay the extra 5 as this was not my problem and I was going to pay what was quoted. After the incident with the taxi which left us deflated, the ladies at reception sat us down and provided a welcome drink. I asked if our early room request was granted (I emailed the hotel and so did TUI - to be in the 800 block) in which nothing was said. They allocated us in the 700 block. First impression of the room was positive until we went out on the balcony. There was a wasp nest in the corner. The view was not a full sea view but limited. I went back down to reception and told them o was not happy with what we had been allocated. Ionna and her colleague who also shared the same name were very rude and dismissive towards me by telling me that’s as I can see the sea it’s a sea view and if I want to change I’ll have to wait three days and even at that they may not be able to do anything. At this point I asked to see the manager in which a room change was instantly available. I viewed the room in the main building and the view was better (Room 127), however after moving and investigating the room, the standard was worse than a Travel lodge. Wardrobe - paint worn and battered. Bed - blood on head board. Floor - holes. Bathroom - holes it tiles. Wood chips in the door and frame. Toilet brackets rusted and dirty. In addition the drain smelt everyday and despite my daily complaints, TUI Blue Manager (Simone) told me that the issue had been resolved and in the end she made me feel like I was not telling the truth as the problem had been fixed. Balcony - tiles loose. Simone offered me a change of room but this was three days before we were leaving so I declined it as I said that this wasn’t viable to pack everything and then unpack. The bedding was frayed and the towels had holes. Pool towels are terrible quality. Gym is dirty and the equipment is not in full function. Breakfast service - I had to ask for a coffee several times while others were instantly asked. There was a couple of occasions where I had to help myself. Evening Dress - it states on the TUI website ‘ Men should wear full-length trousers or smart tailored shorts, in all restaurants, in the evenin

Me and my partner came here for a 4 day break and we loved it!!!! The hotel was beautiful the pools over looking the sea was beautiful! Our room was basic but clean and had our own swim up pool which we loved! All the food in the buffets was lovely, and the restaurant was also very good. Cocktails were superb and all the bars and entertainment was very enjoyable! Defo would come back!