Guest User
February 15, 2024
We had a really nice time at the hotel. The staff were very friendly and helpful. We booked the honeymoon suite, which was great, very spacious and comes with everything you need and want and the views from the hotel are stunning. There is a fully stocked minibar. There is also room service by scanning a QR code in the room, but oddly, no beverages, you need to call from the room phone to order them. An evening service is provided where they light incense in the bathroom area - be careful to put your do not disturb sign on if you dont want housekeeping entering! The main pool is in the middle of the dining area, which we found strange. We preferred the pool down the road attached to Sienna Rocks café. It's a large and busy hotel, which we prefer to avoid. It's located at the top of a hill just off the main stretch of Kamala, which was nice for us as we like to be away from the main area. This hotel is not suitable for anyone with difficulties with stairs, there are a lot of stairs and we needed to carry our suitcases up and down 1 flight before getting to the elevator. The gym has a variety of equipment but again, busy in the mornings so you might need alternative moves. There were never any towels to wipe down the equipment when we went. The food & drink at the poolside restaurant were great and Vanilla Sky bar was nice too. We didn't go to the steakhouse restaurant as there weren't vegetarian options. The breakfast is really nice, a good variety of options and their omelette station is great! However, breakfast was always very busy, you were dodging people for most of it. Kamala is a very busy beach; we didn't like it so we travelled to surin beach and got a boat to another beach that was quieter for a few hours. We struggled to get a Grab taxi back to the airport at the end of our stay but the hotel concierge got us one in less than 5 minutes. Overall, a lovely stay and we really enjoyed it, but beware the busyness.