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Residence Inn Philadelphia Center City
4.1/5102 Reviews

Residence Inn Philadelphia Center City

Philadelphia City Center Philadelphia|0.32km from JFK Plaza (Love Park)
Horrible experience. Do not go here. In the two weeks I've been here not only have the water, electricity, elevators, and Wi-Fi all gone out, but I'm sitting here writing this review at 12:09 AM on a Tuesday morning (yes, just after midnight) while some sort of INSANELY loud diesel motor not 30ft from my window is doing god knows what. Looks like it's pumping water out of a fire hydrant. Lady at the front desk goes ”I'm not sure what you're talking about” after I show her a video. Other highlights include the fact that I had to reassemble my dishwasher (the arm was just sitting on the bottom, disconnected), the fact that the card readers are awful and I always miss my floor since the thing doesn't read my card in time for me to press the elevator button, the fact that I've been unable to get a mobile key working (in the hopes that I'll miss my floor less often), the mobile support team keeps telling me I'm attaching my screenshots wrong (which I am NOT), it's just completely ridiculous. Also there are no safes in the rooms. The staff are generally nice but clearly utterly incompetent at solving the most basic technical issues of water, electricity, elevators, and Wi-Fi, and the noise after midnight is awful. I generally consider myself a patient and forgiving person but wow, they are REALLY starting to test my limits here. Cannot recommend against staying here strongly enough.
The Notary Hotel, Philadelphia, Autograph Collection
4.5/5111 Reviews

The Notary Hotel, Philadelphia, Autograph Collection

Philadelphia City Center Philadelphia|0.35km from JFK Plaza (Love Park)
We booked the Notary for a Presidents Day weekend trip to Philly. We primarily booked it for its perfect location in Center City, easily walkable to the Independence Hall area, though walking to the museum areas might be a stretch for some. The hotel is across the street from City Hall, and you can walk around and view some of the outdoor artwork that Philly is known for. The lobby is gorgeous. Check-in on the Bonvoy app was easy, and we used our phones as keys for the room. They are in the process of modernizing their elevators, so it would take some time to get down to the ground floor from our room, between waiting and then stopping on almost every floor on the way down. The room was clean, comfortable and well appointed. The window looking out to the city was a little small, but totally understandable considering the building is on the register of historic places. The restaurant could use some work, primarily with staffing. We called down to ask how long a wait for a table would be, and were told no wait. However, when we got to the restaurant, we were told they were only taking diners with reservations, no walkups. Luckily, when we told them of the phone call, they did seat us after a 20-30 minute wait. Our waitress made it very clear that they were understaffed and she was overworked. The food was okay, drinks were better. Breakfast seemed to be staffed more appropriately, and again the food was okay. You're probably better off looking at the many restaurants around Center City (or uber to Dante's & Luigi's like we did on our second night). Valet also seemed understaffed, though they were up front about the expected wait once we called down for our car (20-30 mins). Overall, very nice hotel, could use some help with staffing restaurant. Would stay here again.

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Reviews for Philadelphia Hotels

Searching for hotels near JFK Plaza (Love Park)? Compare room rates and reviews to find your ideal stay.
The Notary Hotel, Philadelphia, Autograph Collection
4.5/5111 Reviews
Philadelphia City Center
We booked the Notary for a Presidents Day weekend trip to Philly. We primarily booked it for its perfect location in Center City, easily walkable to the Independence Hall area, though walking to the museum areas might be a stretch for some. The hotel is across the street from City Hall, and you can walk around and view some of the outdoor artwork that Philly is known for. The lobby is gorgeous. Check-in on the Bonvoy app was easy, and we used our phones as keys for the room. They are in the process of modernizing their elevators, so it would take some time to get down to the ground floor from our room, between waiting and then stopping on almost every floor on the way down. The room was clean, comfortable and well appointed. The window looking out to the city was a little small, but totally understandable considering the building is on the register of historic places. The restaurant could use some work, primarily with staffing. We called down to ask how long a wait for a table would be, and were told no wait. However, when we got to the restaurant, we were told they were only taking diners with reservations, no walkups. Luckily, when we told them of the phone call, they did seat us after a 20-30 minute wait. Our waitress made it very clear that they were understaffed and she was overworked. The food was okay, drinks were better. Breakfast seemed to be staffed more appropriately, and again the food was okay. You're probably better off looking at the many restaurants around Center City (or uber to Dante's & Luigi's like we did on our second night). Valet also seemed understaffed, though they were up front about the expected wait once we called down for our car (20-30 mins). Overall, very nice hotel, could use some help with staffing restaurant. Would stay here again.
The Westin Philadelphia
4.2/5108 Reviews
Philadelphia City Center
Friendly staff, clean room... contemporary design in the room, but the bathroom felt a little dated to me. Nicely decorated, but definitely saw clues of where the building and room was on the older side... for example, we had 4 ppl staying in the room, but there was no place to hang used bath towels in the bathroom... so we hung towels in the closet on hangers. Weird right? The hotel was generally nice, but a few quirks kinda got under my skin. First, we did self parking and while there is a garage in the building (convenient) the signage for where to park is vague at best. Eventually we found an employee who told us we could park on the first floor (closest to street) - but in spots marked as ”reserved”... of course this happened after we drove all the way to the bottom of the garage, looking for ”Westin guests park here” signs. Secondly, we were there on a long weekend and wanted to do some sightseeing. It was a healthy 15-20 min walk to the Reading Terminal Market (a comfortable walk around/through City Hall), and we had to drive to Chinatown. On this particular trip to Philly we didn't visit Independence Hall, but that isn't close either. Nice place, but there are definitely more convenient hotels for tourists.
Sonesta Philadelphia Rittenhouse Square
4.1/5109 Reviews
Philadelphia City Center
The location is awesome. Easy to get to and from the major attraction in the city. i was there for the Penn Relays and it was a great, easy scenic 1.5 mile walk to and from each day. Got my exercise while seeing the city from on foot. Best of all on my walks this was how i decided where I would eat breakfast and dinner. So I was able to try something different each day. i was a little tempted to try Ruth Chris but I did not :(. The train ride to and from the airport was quick, easy directions to follow and though not the most scenic ride on the train, seeing the steel and stuff looks industrial America. I likes!! I did try one of the take out Chinese food spots ..oh man.. that was colorful to say the least...Bring Your Own Bag!! What an experience that was.. I guess its a city thing. The room was nice. I got real comfy real fast. The bed was super comfy and the view reminded me of my college days in NY. Just watching cars go by and at night with the lights reflecting off the windows creating various patterns. My only challenge was the TV... can you believe after all that good stuff my issue was the TV!? Just the hardest thing to navigate. maybe its cause I dont watch enough TV. :).
Sheraton Philadelphia Downtown
4.1/5126 Reviews
Philadelphia City Center
Staff is wonderful, super helpful and kind. Very accommodating to our event and all of the attendees! Had wonderful, easy service throughout the whole weekend. The bed sheets had a prior stain. You can tell they were washed but it was an old makeup(?) stain… a little discomforting but everything else was up to par. The elevators seemed to give out fairly easy with constant use. Overall had a great time, will be back!
Hampton Inn Philadelphia Center City-Convention Center
4/568 Reviews
Philadelphia City Center
The hotel is exactly what you would expect - a Hampton Inn in the middle of a large city. Parts of the neighborhood around it are not that great but it is almost adjacent to the convention center and I always felt safe. The hotel staff/security are very visible at all times. What makes this an excellent rating for me is the staff. The staff at this hotel are TOP NOTCH! Every single employee was kind, caring, and engaging. A shout out to Kevin who helped me get receipts together for submitting for business expenses. They even mailed a sweater to me that I left behind. Just can't say enough about the wonderful customer service at this hotel.
Home2 Suites by Hilton Philadelphia Convention Center
4/5111 Reviews
Philadelphia City Center
The location of this hotel is perfect. It's close to a lot of the must see here in Philly. But don't go out alone at night. Don't trust anybody. I don't care if they look trustworthy. Use your better judgment on what you think is best. If you get lost go into a business and ask for help, call the non-emergency number or use the map on your phone. Be safe.

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