Guest User
December 28, 2023
Stayed in a Signature Cabin, which, in reality, offered no more than a hotel room would have. It offered a deck, with rusted table and chairs and a strange pergola that anyone about 5’10 had to duck under to get to the room, the “private area” in front of the cabin was not gated and could be seen in by anyone entering the hotel via the main courtyard, so we had to have the curtains closed for any privacy. When we arrived and in the advert, we were told that daily housekeeping was complimentary (whatever that means), yet no one came to turn over our room once. Cleanliness was, however, our main concern, with dirty floors, garnished with a filthy rug and thick dust under the bed. BLACK MOULD: the bathroom ceiling had black mould, see photos attached. The kitchen drawers had crumbs inside, so it left us wondering how clean the dinnerware was. The air conditioning is an evaporative standalone air conditioner that does not work. Overall, for $700 for 4 nights, this WAS NOT worth it. Very, very disappointed.