Guest User
October 26, 2023
They just seemed a bit disorganised. We had paid for a Polar Room and about two hours after we arrived two housekeepers came to put the Polar "special items" in our room. Well, of course by that stage we'd opened up our large suitcases and had stuff everywhere, so the little treats, slippers and robes and things didn't look quite the same in the room as if they'd been there when we arrived. Our room was way at the end of a hallway and they kept leaving the cleaner's trolley outside our door. The room temperature could not be altered so it was quite stuffy. Breakfast was ok. I was able to get decaffeinated coffee one morning after much explanation about what decaf was, but the next morning, no-one could understand me, nor could they find the coffee bottle I'd used the day before. My husband became unwell on the Friday afternoon and we must thank Kasper on the front desk for trying to help us get a taxi to the hospital. No taxi came though, and we eventually just stood out on the street and got one ourselves. Nuuk is a small town and the taxis did seem to be busy at that time of day. Across the road are a couple of supermarkets, a small shopping mall (the Nuuk Center) and some eating places, very convenient.