Guest User
September 24, 2023
The room was dirty upon arrival; the window blinds above the bed and bathroom window were dusty & full of cobwebs & I had to ask them to clean it the following day as I was sneezing the whole night. The deck (which has a fantasic ocean view) was also dirty, had to ask them to clean it as well, if I ddnt ask, it would not be cleaned. Bedside wall lamps with no light bulbs & despite the placement of the bulbs upon request, the bulbs were flickering🙄. Door between bedroom & lounge doesnt close & bedroom air con wasnt working properly, despite reporting & asking for these issues to be resolved, they weren't... The reception isnt manned 24/7 so I had noone to help with my luggage & I just had to dump my room key at the reception desk. The staff are really friendly and really polite & the views are to die for, but for a four-star hotel, this place is over-priced & undermaintained & the cleaning of the rooms lacks supervision.... By the way, if you do not have your own vehicle, do not go there. There is only one guy who is resident in that area & who offers a "taxi service", and if he happens not to be around, you will ne stuck in the hotel (Ubers do not go there). I am not sure if I willl ever desire to stay there again.😏😏😏😏