"Location: Excellent. You can ski right to the side entrance, which is incredibly convenient. Service: Rather average. There's no shuttle bus from the JR station to the hotel... When I asked the front desk, they just said to 'take a taxi' (which cost almost 5000 yen). They didn't even proactively ask if I needed help calling a taxi. After I requested one, there was a long delay with no response. I had to call them myself to be told taxis were busy and couldn't be dispatched, so I ended up hailing a Didi myself. Credibility: None! One evening, I had to leave the restaurant early. My companion, who doesn't speak Japanese, was left alone and ordered a beer in English – just one. When the bill came, they had inexplicably added an extra beer and a glass of red wine (as shown on the receipt). My companion didn't look closely, assuming the extra charge was a service fee. We only discovered this days later when checking out. I don't want to waste time and effort arguing about it, but I'm giving everyone a heads-up."

"The room is superb, big enough for fam of 3. Room service excellent. The view of our room is majestic."

"Very clean rooms, outdoor onsen some organic matter but mostly ok. Though they tried to close breakfast early on us one morning. 3 people including myself didn't get the full breakfast buffet. Parking is about 10 spaces or so. I went in late March, away from peak season so was enough."

"I just booked on Ctrip, and the hotel promptly sent an email asking about any food allergies and my arrival time. Sure enough, as soon as my chartered car pulled up to the hotel entrance, a staff member was already there to confirm my details. The check-in process was handled entirely by a dedicated person in the lounge area while I sat comfortably on a sofa, enjoying welcome snacks. It was a really pleasant experience. I booked a private onsen suite this time, and the room was spacious and well-equipped, featuring not only a private hot spring but also a massage chair. All drinks at the hotel bar were complimentary, and the Kaiseki dinner I added in the evening was incredibly fresh and delicious, course after course. Although breakfast was a fixed set menu, the ingredients and fruits changed daily. While it's not super close to the ski resort center, the hotel provides a shuttle bus service, and there's also a convenience store and vending machines on-site. Overall, it was truly excellent and exceeded my expectations. I'll definitely be back next time, whether for skiing in Niseko or just for a quiet getaway!"

"I stayed at this hotel in the summer, and compared to winter when rooms are hard to find and prices are sky-high, the summer rates were incredibly affordable. The hotel is nestled deep within a national park forest. The outdoor onsen experience in summer was exceptional, surrounded by lush green foliage and dense forest – it was incredibly healing. However, transportation in the area is extremely inconvenient. If you're not driving, public transport is very infrequent. Plus, all the convenience stores and restaurants near the hotel were closed for the summer, meaning there were absolutely no places to restock supplies."

"best for family"

"We had a great stay , the room is stunning and the staff are amazing ,very helpful and genuinely nice people we highly recommend it 🤩"

"## The Ritz-Carlton Reserve, Niseko | Summer Solitude, Mountain Breezes & Rejuvenation My first visit to Niseko instantly charmed me with its summer appeal – uncrowded and picturesque, with refreshing breezes. It's the perfect escape from the summer heat, offering exceptional value for money and making it an ideal choice for a secluded getaway. The hotel boasts a minimalist yet refined decor, perfectly blending the sophistication of a high-end urban hotel with the serene ambiance of the natural mountain surroundings. Attention to detail is impeccable, and the service team is exceptionally thoughtful and meticulous, making guests feel completely at ease. Regarding dining, breakfast offers a delightful combination of à la carte and buffet options, with an extensive and nutritious selection. For dinner, I'd suggest exploring nearby restaurants for better value and variety. Its location is truly a 'hidden gem' – secluded yet convenient. It's just a few minutes' walk to the ski village's commercial area, which even in summer has a pleasant buzz. For those driving, it offers privacy and convenience. Guests without a car can easily connect via the Hilton hotel next to the ski slope, ensuring clear and efficient transportation. Niseko, beautiful year-round, truly transforms into a ski paradise in winter. The hotel's exclusive gondola serves as a 'private access lane,' offering genuine ski-in/ski-out convenience. Paired with a master-designed night illumination show, it adds a romantic touch to the snowy evenings. Compared to other popular ski resorts, this area feels more tranquil and private, making it especially ideal for families or discerning travelers seeking a premium experience. Undoubtedly, the standout features are the exclusive ski-in/ski-out gondola and the resort's appealing atmosphere, perfect for both summer and winter. The off-peak season, priced at nearly half of peak season rates, offers outstanding value. It's highly recommended for guests who value tranquility and appreciate meticulous service – whether it's a summer escape from the heat or a winter ski adventure, guests will find a double delight of comfort and serenity here."

"Stay in the Japanese style room and it's very nice. The meals provide in hotel is simple but really good enough. The hotel is very close to Annupuri ski place."