Pet-friendly Hotels in Niseko

Service is the worst among all Hilton hotels i visited. Not enough staff and most of them are either inexperienced or not trained! An experienced ones are not welcoming at all and just talking among themselves on the concierge desk. Shuttle bus also delayed and not showed up according to the schedule provided. Room is old and TV channels are all domestic ones only. Restaurants don’t have proper wine menu and staff have no knowledge about wine /sake. Good thing is the location, next to ski slopes and niseko village.

We had a lovely ski holiday staying at One Niseko Towers. Here is what we thought about the hotel. 1) Good access to both Moiwa and Annupuri resorts Moiwa is walking distance away (walk to – ski back) and there are regular free shuttle bus services to Annupuri. I would say it is a little bit far to Hirafu and as someone else said, the shuttle bus to Hirafu gets you in a bit late. We have trouble choosing which of the resorts are our favourite: Moiwa is so quiet it is almost like a private resort while Annupuri has wide sweeping pistes and the adorable Paradise Hut café! 2) Rooms were large and well equipped Four of us stayed in an apartment style room. By Japanese standards it is huge! The beds were comfortable (according to my husband, who is very fussy about mattresses and pillows) and there is a kitchenette for cooking simple dinners. It is a Japanese style kitchen so there is no oven but a good hob and gigantic fridge. Pretty fast Wifi in the rooms too. They will properly clean your room once during a week with daily cleaning being minimal (bed making, towel changes and rubbish removal) though this was not an issue for us as we spent most of the day outdoors. The rooms were quiet too and we were lucky enough to get a 10th floor room with beautiful views over the forests. 3) Onsen baths for soothing the aching muscles The onsen is one of the best features in our family's opinion! Some family members would visit twice a day…. There is a men's and a women's onsen which both have indoor and outdoor baths. It is really nice sitting outside in a hot bath while looking at the snow. I would add that the onsen as well as a lot of the public spaces are decorated in a simple contemporary style. We liked the calming non-fussy stylish look. 4) Good breakfast and Tura We had a package including breakfast. There are choices of Japanese, Western and Chinese breakfast dishes all cooked well. My children would pile their trays high with croissant, miso soup, scrambled egg and fried chicken…? I think I saw reviews commenting on the quality of coffee but we found the espresso on the coffee machine pretty good. It is not artisanal flat white of course but we weren’t in Niseko for the coffee. There are capsule type coffee machines in the rooms too which were very much like nespresso. As someone else said, the Tura restaurant is highly recommended. It is a bit expensive so we only went once during our stay but we very much enjoyed the course menu. The standard of cooking is extremely high. For example, our favourite dishes were crispy pan friend oysters with oyster risotto and grilled Hokkaido pork with a Japanese sauce. When we visited Tura it was empty apart from us. Don’t let this put you off. It will be important to book a table and preferably specify what you will eat in advance so they are ready. We did not try the room service. 5) Friendly service Last but not least the service at One Niseko was wonderful. There are a lot of young non-Japanese pe

I have been staying at the Green Leaf off and on for over 10 years. It is an excellent location for ski-in, ski-out, but unfortunately the hotel services have gone downhill. I had two rooms, and the Wi-Fi never worked in either room or the routers could not be fixed. Limited Wi-Fi was obtained by using a neighboring room. The room radiators which was convenient for drying gloves and ski clothes, I was informed, have been permanently turned off. Most disappointing of all is the morning breakfast. My family and I had always looked forward to it, but it has continued to get more frugal and sparce every year and is now comparatively poor from what it was 10 years ago. The hotel is trying to save money in the wrong way. It is obvious that the entire setup is now being outsourced. The supervisor in charge is very nice and personable, and doing his best with what is available, but the food quality is very average, and even the personnel are no longer Japanese. There used to be a nice coffee station as you exited the buffet room. It is gone. Real cream for your coffee, gone. Nuts, grains, and raisins for yogurt, gone. Assorted cheese section, gone. Assorted multigrain breads, gone, and the general food quality has become cheap. The Goshiki Restaurant, from 2nd hand sources, all expressed their disappointment with this evening restaurant in the same way as the breakfast. If food is not a concern, then the Green Leaf will be fine for you. If food is important for a nice ski-in, ski-out vacation, then you might consider a neighboring hotel instead.

Next to the ski lift, easy to go out and go in at your own pace. Bit crowded during day time after 10 am. It helps a lot with a locker provided for each guest to keep the equipment. The room was spacious and comfortable, perhaps the hotel to improve on the timing for room cleaning service, especially for guests staying more than a week and expecting the room to be clean when we are out. The hotel has its own mini-mart, which help you to get some junk food and accessory for skier/snowboarder - a bit pricey but it's expected in the Niseko area anyway. The other downside is the hotel location is far from other convenience stores and restaurants (affordable where u can easily access in Hirafu) so it makes you book a room with breakfast and dinner.

From the moment we arrived, we were greeted with warmth and professionalism. The reception staff went above and beyond to ensure a smooth check-in process and made us feel welcome from the very beginning. Throughout our stay, every interaction with the hotel team was met with genuine kindness and a willingness to assist. The attention to detail that the staff exhibited was truly remarkable. Our room was always impeccably cleaned and beautifully presented, making us feel like we were stepping into a sanctuary each time we returned. The housekeeping team deserves special recognition for their diligence and dedication in maintaining such high standards. We were also thoroughly impressed with the outstanding dining experiences at the hotel. The chefs' culinary skills and the waitstaff's attentiveness created an exquisite dining atmosphere. Each meal was a delight to our taste buds, and we appreciate the effort that went into crafting such memorable gastronomic moments. Beyond the physical aspects, what truly sets your hotel apart is the genuine care and personal touch that your staff provided. Whether it was offering insightful recommendations for local attractions or going out of their way to fulfill our requests, the level of service we received was exceptional. Please extend our heartfelt thanks to the entire team, including the concierge, housekeeping, restaurant staff, and anyone else who contributed to making our stay so extraordinary. We sincerely appreciate their hard work and dedication. Our time at the hotel exceeded our expectations in every way, and we will undoubtedly cherish the memories we made during our stay. The staff commitment to providing an outstanding guest experience is evident, and we look forward to returning in the future. Once again, thank you for making our stay truly remarkable. We wish you continued success and happiness in your endeavors.

This Onsen hotel is 100 points full points perfect. Attention to detail in every single way. Great location, 5mins drive from Annupuri ski resort. Hotel has the amazing forest view, offer free parking. Hotel is shoes free, all guests will require to take off shoes when enter hotel. All staff are friendly and helpful. They will make 100% effort. Hotel offered ski lesson and rental very convenient. Hotel has outdoor public bath and spa treatment. Free lounge has wine, champagne, tea, juice and snacks to guests. The set breakfast and hotel dinner is world class quality. Hotel rooms are very spacious! Noted room will supply plenty of bottle of water and some snack for guests. I can't wait to come back and stay longer for next time! Will recommended to anyone and everyone! Konbu Onsen your service really touch my heart. We are very grateful to stay in such wonderful hotel. Thank you so much.