yoghurt_pots
February 28, 2024
We are coming to the end of our week here as a family of three, with our 3 year old daughter. We have generally been really pleased with the hotel. We had a family suite and had emailed in advance to ask for a top floor room with a reasonably sized balcony. We were really pleased with our room. There is an impressive amount of storage so we’ve been able to keep the space tidy, and the balcony has been great for a standard room - in the corner so very sheltered from the wind and it also has a sunbed. We are grateful to the hotel for arranging this for us as there are clearly other rooms on the top floor with smaller balconies. Room is well maintained. It is not one of the most recently refurbished ones and to be honest, I am pleasantly surprised that they feel the need to refurbish these rooms already as they are of a good standard. The location is good with lots of restaurants and shops nearby, and a few mins walk to the beach. There is also a bus stop to Arrecife and Puerto Del Carmen right in front of the hotel. We are staying half board. The food is reasonable but nothing special. After having dinner in the restaurant on the first night we chose to have breakfast and lunch instead. As others have said, the restaurant is busy, noisy and chaotic. So we’d much rather eat out in the evenings and have a bit of peace! Although the hotel caters well for children and provides plastic cups, plates and bowls it doesn’t provide any cutlery for children which is strange so I’d recommend bringing this with you. It’s very difficult for a 3 year old to use an adult sized knife and fork! The staff are hard working but it does also feel a bit disorganised, for example we have noticed several times that cutlery and crockery has run out and people have had to wait for this to be replenished. The entertainment is not our cup of tea, it never is, and it’s very loud so that’s one slight drawback for us but we did book knowing there would be entertainment. You can’t escape it during the day unfortunately if you’re at the hotel, and sometimes we’ve heard it from our bedroom at night. The playgrounds are excellent. Pools are a bit cold. Temps vary from 24-26 for large pool and 25-28 for baby pool. It’s been exceptionally windy while we’ve been here which hasn’t helped. Other points to note, drinks have generally been good and staff helpful. In general I would recommend this hotel, but I wouldn’t return as the weather really has not been good enough for us to make full use of the facilities and from what I can gather it’s pretty normal for this time of year.