JW Marriott Hotel Nara Reviews

Highly recommend this hotel. All staff are polite and well trained. Breakfast and catering are top notch. Can’t wait to go back.

Environment: The environment is beautiful, and the hotel toiletries are my favorite brand✪ω✪ Service: The service is very good, and the hotel also has a shuttle bus to Nara Station The breakfast options are a little limited, but the rice is delicious!

Marriott is indeed a big brand store, and its service is absolutely first-class. It was getting late when we arrived at Nara Shingu Station. Since we couldn't get a taxi, we had to drag our suitcases and walk for about 700 meters on the co**** sand road. I felt a little impatient at the time, but the hotel specially arranged for a small taxi from Tianjin. Peng received us, and with her warm, detailed and thoughtful explanations and arrangements, we quickly calmed down from the over-anxiety caused by the journey. In the following days, we followed the tour map she gave in Chinese and English and the shuttle bus time between Nara Station and the hotel, and spent 3 days of sightseeing easily and happily. Facilities: All available Hygiene: Clean and tidy, customer service is on call, and the warm room service makes people feel at home. Environment: Elegant and comfortable Service: first-class, lived up to expectations. Shuttle bus service: In addition to a one-hour break between 12 and 13 noon, there is a service to and from Kintetsu Nara Station every half hour, which provides convenience for transportation.

This trip is to celebrate the 30th wedding anniversary. The service quality and cleanliness of the hotel are very high. Thank you to the housekeeper Faye for the arrangement. She was very considerate from the moment we checked in. We are an elderly couple who are over 120 years old. She is so polite and kind. Professional, yet very patient and considerate. I would also like to thank the little girl who opened the bed for us and my wife on the first night. She was so polite and tidy. Although I didn’t understand the language with her, I thanked her through the translator. I also thanked all the staff at JW who have served our couple. , thank Faye from the bottom of my heart!

This newly opened hotel in Nara has a beautiful environment, relatively new hardware facilities, and a slightly remote location. Fortunately, the hotel has a shuttle service, which makes traveling more convenient. There are Chinese-speaking service staff, and the service attitude is sincere and friendly.

JW Marriott's site selection in Nara was such a failure that I was shocked. It is far away from all the attractions and stations in Nara. The rooms have no views, not even green plants. It is just a roadside business hotel on the outskirts of the city without any Nara characteristics. Two-thirds of the rooms are in The road side is very noisy. I moved to the inner side to make it quieter. It takes ten minutes to get to Nara Kintetsu Station. The bus takes 30 minutes. It is not convenient to travel. I rely on rentals. There is no one at the door of the hotel. I have to wait for more than ten minutes to call. The service is warm but there will be mistakes in getting breakfast. The concierge took things and made arrangements for the restaurant. The concierge also looked like he was unfamiliar with the business and said the line was busy. He made an announcement and did not reply. The room was a five-star level and the breakfast was OK. There was no hot spring. In addition to the dining bar, there was only one Western restaurant at the door. There was no set meal price. There seem to be a lot of foreign employees in Taihang. Generally speaking, I don’t recommend staying at Fufu. It’s just in the park. It costs more than 3,000 yuan per person, including breakfast and dinner. There are also hot springs where you can soak in the Marriott. It costs more than 2,000 yuan. The location is boring. The only bright spot is that there is a Tsutaya store next to it.

The transportation is not very convenient. After getting off the subway, I pushed my suitcase for more than 800 meters. I didn't expect such a high-end hotel in the middle of the night. The room was particularly good. When checking in at the front desk, the staff were very polite and considerate. They clearly reminded me of the traffic conditions and timetable for the next day's trip, as well as the last bus time that I should pay attention to. Service: Very considerate Shuttle service: very punctual Hygiene: very clean Environment: I didn’t expect such a good hotel to appear Facilities: Very complete

The room is very new. The bed in the standard room is quite big at 1.35 meters. The location is average, a little way from Nara Park. The hotel has a shuttle bus. There are Chinese-speaking staff at the front desk who are very nice. Other staff are also online in English. The breakfast was terrible, with very little choice, the coffee was average, and the bread was not tasty. The occupancy rate is quite high on weekends, and the spa is full if you want to make an appoin**ent.

There is nothing to be picky about the software and hardware, but the price for three people is really expensive, and the original deluxe king room The sofa turned into a sofa bed, but it increased by 1,000 yuan. Compared with two people staying, the price/performance ratio is very low. If you stay in the room for a long time, there is not enough place to sit.

The service is still very good, and the breakfast is also very good. The only regret is that when I first entered the room, I didn't know if it was the smell of carpet disinfectant or cleaning agent. It was a bit weird and I couldn't tell. It would be even better if you can spray some air cleaner after cleaning. There are convenience stores and coffee shops nearby, which is more convenient

The location of the hotel is not very convenient, but the service is very good, especially the breakfast staff are very kind and considerate.

The room facilities are new, the service is good, the shuttle service is punctual and convenient, the only drawback may be that the breakfast variety is not that rich

Very good, good service, but the distance from various railway stations is awkward

The order shows a free shuttle service, but the hotel front desk does not recognize it, saying that they only have shuttle buses on weekends. The pajamas in the room were wrinkled and out of shape, which is not the case in Express Hotel. Shuttle service: The page where the review is written also shows "Featured item: Shuttle service", really speechless😓