DoubleTree by Hilton Hotel Naha

DoubleTree by Hilton Hotel Naha Reviews

DoubleTree by Hilton Hotel Naha

3-15, Naha City, Naha, JapanView Hotel Details
DoubleTree by Hilton Hotel Naha
DoubleTree by Hilton Hotel NahaDoubleTree by Hilton Hotel NahaDoubleTree by Hilton Hotel Naha
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DoubleTree by Hilton Hotel Naha Guest Reviews

4.2/5
Very Good
102 review
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.3
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All Reviews(102)
Positive reviews(95)
Reviews with photos/video(32)
Easy to get around(28)
Awesome stay(23)
Convenient location(23)
Clean and tidy(21)
Friendly owner(20)
Small room size(18)
Tasty food(5)
Negative reviews(7)
Cooper88
Queen Room
Stayed in Feb 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
This hotel is just besides the Yui Rail Station Asahibashi, very convenient for transportation, it’s also near to Prefectural Office and Lea Lea bus lounge, which you can join one day tour (Klook/Get your guide/KKdays) or take Lea Lea bus to American Village. The staff is extremely helpful and friendly and the room is ok, not very spacious but enough for 2 person!
Response from Property: Thank you for staying with us and sharing your experience.We receive many good comments about how convenient our location is, and we are proud to say it is our very strong unique sales point.We certainly look forward to welcoming you back to stay with us on your next visit Okinawa.
Cherny Goh
Twin Room
Stayed in Dec 2023
Family
6 review
4.2/5
Very Good
Posted on Jan 10, 2024
The hotel location was next to Naha Bus Terminal and Asahibashi station. Good for those who intend to travel around by monorail and buses. Amenities were good but weren’t replenished for 2 consecutive days and I have to ask from concierge. Nice welcome gesture with warm biscuits on check-in day. Early check-in not allowed. Room quite small and dusty (dust accumulated on my luggage). Not sure whether they vacuum the room carpet daily. The open concept of closet was too small. Not enough space to hang 2 persons’ jackets and clothes with only 6 hangers.
Response from Property: Thank you very much for staying with us at the DoubleTree by Hilton Naha.We are sorry to hear that our service and facilities did not meet your expectation. Please rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.We will continue to work hard to improve our service and look forward to welcoming you back again soon.
Guest User
Corner Twin Room
Stayed in Aug 2023
Family
9 review
3.2/5
Posted on Aug 4, 2023
Service good . Facilities a little bit old. Location good. Near shopping mall and train.
Response from Property: Thank you very much for staying with us at the DoubleTree by Hilton Naha.It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.We hope to have the pleasure of welcoming you back again in the future.
joshietam
Queen Room
Stayed in Mar 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 17, 2024
Convenient location and good service, but the room are on the smaller size.
Response from Property: Thank you for staying with us and sharing your experience.It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.And please accept our sincere apologies for the disappointment and that room size has not met your expectations.We hope you will give us the opportunity to impress you on a return visit. Looking forward to welcoming you back to DoubleTree by Hilton Naha.
Simone Marisse
Double Room
Stayed in Dec 2023
Solo travellers
55 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Fantastic stay. This hotel is steps away from the monorail and a short walk to downtown Naha. Service is great. Breakfast is a bit limited but very good.
Response from Property: Thank you very much for staying with us at the DoubleTree by Hilton Naha.It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. We truly thank you for your nicest comments.We hope to have the pleasure of welcoming you back again in the future.
Guest User
Twin Room
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 5, 2024
The staff and especially the house keeper are very good.
Response from Property: Thank you very much for staying with us at the DoubleTree by Hilton Naha.We have a great team who all work so hard to ensure everything is just right. Looking forward to your next stays! Thanks again.
アスカ28
Family Room
Stayed in Dec 2022
Family
10 review
5.0/5
Outstanding
Posted on Dec 30, 2022
100% perfect
Response from Property: Thank you for your high praise of our brand. We will look forward to your visit again with the same enthusiasm as always.
Rafael wang
Queen Room
Stayed in Jan 2024
Solo travellers
37 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Nice trip with Hilton.
Response from Property: Many thanks for staying with us at Double Tree by Hilton Naha and for sharing your experience.We greatly look forward to welcoming you back again soon.
Laimen0815
Double Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Very good👍🏻
Response from Property: Thank you very much for staying with us at the DoubleTree by Hilton Naha.We hope to have the pleasure of welcoming you back again in the future.
Guest User
Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 15, 2024
very good
Response from Property: Thank you for staying with us at Double Tree by Hilton Naha during this festive season.I am glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
Guest User
Double Room
Stayed in Apr 2024
Friends
2 review
3.0/5
Posted on Apr 29, 2024
I've stayed in so many Hilton hotels, but this is the first time I've stayed in a hotel with a mattress that's concave in the middle
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Guest User
Queen Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel service is good and the transportation is convenient. The hotel is next to the monorail station and the bus terminal is opposite. It is also very close to Kokusai Street, making shopping and dining very convenient.
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Response from Property: We are honored that you were satisfied with the hotel's convenient location, staff service, and spent a comfortable time here. In the future, we will continue to work hard to become a hotel that is loved and popular among customers. All our staff sincerely look forward to your visit again.
Sherrykkken
Queen Room
Stayed in Feb 2024
Couples
5 review
3.2/5
Posted on May 2, 2024
The transportation is very convenient. It's just a short walk from Asahibashi Station and it's so fast to get to Meirong Bridge. Even taking a taxi costs around 900 yen. Hotel facilities: It's really old-fashioned. There is no dry and wet separation in the bathroom, and sometimes there is a peculiar smell. The room is relatively small. The variety of disposable products provided is relatively small Service: Not bad, some staff speak only average English Excellent value for money and convenient transportation
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Guest User
Double Room
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 20, 2024
It's just so-so. The lighting in the room is very yellow and dim. There is no white light. And it's quite small. The toilet is also small. The conditioner is useless. Cookies are given when you check in, which is delicious.
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Guest User
Twin Room
Stayed in Feb 2024
Couples
15 review
4.0/5
Very Good
Posted on Mar 30, 2024
The location is great, this is the most outstanding advantage of this hotel! You can take rail transit directly from the airport to here. Just outside the door is the rail transit station. Breakfast was passable too! The downside is that there is always a smell in the bathroom that cannot be eliminated!
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