VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group Reviews
VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group
9-13 Tsubaki-cho, Nakamura Ward, Nagoya City, Aichi Prefecture, 453-0015, JapanView Hotel Details
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VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group Guest Reviews
4.5/5
Great
1100 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.7
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All reviews(1100)
Positive reviews(1088)
Reviews with photos/video(305)
Easy to get around(128)
Convenient for shopping(66)
Close to train station(19)
Perfect for business trips(16)
Tasty coffee(12)
Large bathroom(9)
Clean bathrooms(8)
Nice bathtub(6)
Negative reviews(12)
Anonymous User
Single Room (for 1 Person)
Stayed in Dec 2024
Couples
6 reviews
3.0/5
Posted on Dec 8, 2024
The room aircon is not working. Trying to adjust temperature lower, and it doesn't seems working at all. Check out time is too early 10am, never check out by 10.30am will have extra 2000 yen charges. Overall hotel is ok.
Response from Property: Thank you for staying at ViaInn Nagoya Ekimae Tsubakicho.Thank you again for your comment regarding air-conditioning: our machine has central motor system which takes time to generate to blow the air.Also, you have commented about check-out. It is our regulation to commence at 10 am. for people with business.Manager, ViaInn Nagoy a Ekimae Tsubakicho
NILSLAM
Twin Room
Stayed in Nov 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
This hotel is very convenient to travel to and from nearby business districts and tourist attractions.
Response from Property: Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho.I'm glad that you had a comfortable trip.I look forward to seeing you again.Manager of Via Inn Nagoya Ekimae Tsubakicho
FAAT HING
Single Room (for 1 Person)
Stayed in Dec 2024
Solo travellers
2 reviews
3.7/5
Posted on Dec 5, 2024
Convenient location - near JR station. Quite a number of restaurants nearby.
Response from Property: Thank you for using Via Inn Nagoya Ekimae Tsubakicho. Thank you for your cooperation in posting a review. We look forward to seeing you again. Manager of Via Inn Nagoya Ekimae Tsubakicho
Guest User
Double Room (for 1 Person)
Stayed in Oct 2024
Couples
14 reviews
4.0/5
Very Good
Posted on Oct 21, 2024
This hotel is convenient with many restaurants, izakaya to choose and experience for. Also near to train station and convenience store. Only that the room & toilet is a little small A little inconvenient to open suitcase in full. Other than that , it’s ok
Response from Property: Thank you for choosing our hotel and for sharing your valuable feedback.We’re glad to hear that you found our location convenient, with plenty of restaurants, izakayas, and proximity to the train station and convenience stores. It’s great to know that these aspects enhanced your stay.We apologize if the room and bathroom size were a bit smaller than expected, and understand the inconvenience of opening a suitcase fully. However, we’re happy to hear that overall, your experience was positive.We appreciate your feedback and look forward to welcoming you again in the future.Manager of Via Inn Nagoya Station Tsubakicho
Anonymous User
Single Room (for 1 Person)
Stayed in Oct 2024
Solo travellers
14 reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
Very near Nagoya station. Staff are very friendly. Amenities can be found at level 1 lobby. A lot of stuff to take.
Response from Property: Thank you very much for choosing to stay with us and for taking the time to share your kind feedback. We are delighted to hear that you appreciated our convenient location near Nagoya Station and found our staff friendly. It's also wonderful to know that you were satisfied with the variety of amenities available in our Level 1 lobby. We will continue to do our best to ensure a comfortable and pleasant experience for all our guests. We look forward to welcoming you again in the future.Manager of Via Inn Nagoya Ekimae Tsubakicho
Guest User
Single Room (for 1 Person)
Stayed in Jul 2024
Family
1 reviews
4.0/5
Very Good
Posted on Jul 22, 2024
Competitively priced, good quality, and convenient location. This hotel is a couple of streets away from the main Nagoya station with access to JR, Meitetsu, subway, an Aonami lines, which should cover most of the major sights and coming from/going to the airport. It is also very close to the pick up point for many day tours. One minor issue is that if you approach from one side of the hotel, its name sign is obscured by a tree, which could make finding it difficult the first time you visit. There is actually another Via Inn a couple of streets away and if you pop in to ask them where this hotel is, they will help show you the way. Hotel room is about standard size for Japanese business hotels and clean. Air con takes a little while to start up but is certainly adequate and much appreciated during the hot summer. Staff are friendly and efficient when checking in and out. They are happy for you to leave your luggage there after checking out as long as you pick it up the same day. Tea bags and drip coffee are complimentary, with self-serve refills on the ground floor. Ice machine is on the second floor as are four washing machines, although these are very popular and usually fully utilised with a queue of people waiting too. Guest mix is mainly mainland Chinese and Hong Kongers with the occasional Japanese. There are many places to eat in the surrounding streets, including izakayas, Korean BBQ, Chinese, and many Indian/Nepali places. The restaurants/pubs can be quite lively at night with people spilling into the streets to eat/drink/chat with their friends. In addition to the big malls above the JR station, there is a Bic Camera and 100 yen store down the street from the hotel, many convenience stores, and a 24-hour supermarket and drugstore a short walk away.
Response from Property: Thank you very much for using our hotel.We also appreciate your cooperation in writing a review despite your busy schedule.We are very happy to receive so many compliments about our hotel's great location, which is one of our strengths.We also thank our staff for their hospitality. Your words encourage us.We are also very sorry that our sign was difficult to see.We will improve the sign so that our customers can use our hotel in a better environment. Thank you for your valuable feedback.We are very happy to hear that you would like to use our hotel again.Our staff looks forward to seeing you again soon.Thank you very much.Manager, Via Inn Nagoya Ekimae Tsubakicho
Guest User
Twin Room
Stayed in Jul 2024
Family
20 reviews
4.2/5
Very Good
Posted on Jul 21, 2024
friendly staff, good location, quiet to stay, definitely a return. Non japanese staff is having trouble understand english, had to repeat the same sentence several times.
Response from Property: Thank you very much for using our hotel.Also, thank you for your compliments about the location and our staff.I apologize for the inconvenience caused by my lack of knowledge about conversation.I will do my best to ensure smoother communication in the future.Thank you for your valuable feedback.Please stop by our hotel again when you visit Nagoya.We look forward to serving you again.Via Inn Nagoya Ekimae Tsubakicho Manager
Woragit
Single Room (for 1 Person)
Stayed in Oct 2024
Family
24 reviews
4.7/5
Amazing
Posted on Oct 25, 2024
Good Service Good location.
Response from Property: Thank you very much for staying at Via Inn Nagoya Ekimae Tsubakicho. We are very happy that you were satisfied with your stay.Please use our hotel again when you visit Nagoya.Thank you for posting a review.Via Inn Nagoya Station TsubakichoManager
SL.H
Single Room (for 1 Person)
Stayed in Jun 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Aug 20, 2024
Very happy with this hotel, closeby the Stn and tons of food option (though its mostly izakaya) konbini etc., the area is very lively at night. The room is spacious, suitable for a couple but may be small for a family of 3, clean bathroom and the laundry room within the building is convenient and easy to use. Definitely value for money!
Response from Property: Thank you very much for using our hotel.We are very happy to receive such a high rating from our guests.More than anything, we are glad that you enjoyed your stay. Thank you very much.Please use our hotel again when you visit Nagoya.We look forward to meeting you again.Manager, Via Inn Nagoya Ekimae Tsubakicho
AA Kiki
Single Room (for 1 Person)
Stayed in May 2024
Solo travellers
20 reviews
3.2/5
Posted on Jun 4, 2024
Location is a about 5-7 minutes walk from Nagoya station with nearby restaurants and convenience stores. Staff is so inconsistent - one second they’re polite and the next they’re rude and inconsiderate. I was charged 2000 upon checkout for “extra fee” but wasn’t even told what it was for. Was in a rush to catch my flight so whatever I just paid - but just be careful when staying at low budget inns like this. Laundromat in the hotel only accepts 100yen coins but they don’t even have a coin changing machine so you have to go out and buy something to get enough coins. Wont stay here again.
Response from Property: Thank you for using Hotel Via Inn Nagoya Ekimae Tsubakicho.However, we deeply apologize for the unpleasant experience caused by the hotel staff's behavior during your stay.We will make sure to inform all staff to be more careful in the future.The 2,000 yen that you paid at the time of check-out is the check-out extension fee.Our hotel's check-out time is 10:00, and guests who check out after 10:00 will be asked to call to confirm whether they would like to extend their check-out time. If you leave the room after a certain time, we will charge 1,000 yen per person per hour as an extension fee.However, it seems that this information was not properly conveyed to you over the phone, and we apologize for the unpleasant experience.As you said, the coin laundry only costs 100 yen, and if you need to exchange money, you can do so at the front desk.We apologize for not being able to provide you with this information.We will seriously consider your opinion this time in order to ensure the satisfaction of other customers in the future.We hope to see you again if you come to Nagoya again.Hotel Via Inn Nagoya Ekimae Tsubakicho Manager
Zhuoxi
Twin Room
Stayed in Dec 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel is very clean and very near to JR nagoya station. Lots of restaurants around the hotel.
Response from Property: Thank you very much for staying with us. We are thrilled to hear your kind words describing our hotel as “very clean” and conveniently located near JR Nagoya Station. It’s also great to know that you enjoyed the abundance of restaurants around our hotel.We will continue striving to provide a comfortable and convenient experience for all our guests. We look forward to welcoming you again in the future. Thank you for taking the time to share your feedback.Manager of Via Inn Nagoya Station Tsubakicho
Choi Fong
Single Room (for 1 Person)
Stayed in May 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
Nice and super convenient near JR Station Hotel. We did forward parcel to the same Via Inn in Osaka from the Nagoya Via Inn Hotel. The set breakfast with bun and coffee buffet corner services is very nice! This hotel is recommended by my friend. We will come again definitely for the next visit.
Response from Property: Thank you very much for using our hotel.We would also like to thank you for taking the time to leave a review despite your busy schedule.We are very happy to receive your compliments about our breakfast, which is one of our hotel's strengths and something we put a lot of effort into.We would also like to thank your friend for introducing our hotel to you. Thank you very much.We look forward to seeing you again.We look forward to seeing you again when you visit Nagoya.Manager, VIAINN Nagoya Ekimae Tsubakicho
Guest User
Single Room (for 1 Person)
Stayed in May 2024
Couples
8 reviews
4.0/5
Very Good
Posted on Jun 1, 2024
Good location to access, as a city hotel. Compact, yet comfortable and charged with friendly and reasonable price.
Especially, the breakfast was remarkably good.
Looking forward to another stay.
Response from Property: Thank you very much for staying at Via Inn Nagoya Ekimae Tsubakicho.We would like to thank you for taking the time to post a review despite your busy schedule.Thank you very much for your compliments regarding the breakfast. It is a great honor.If you have the opportunity to visit Nagoya again, please stop by our hotel.We look forward to welcoming you again.Manager, Via Inn Nagoya Ekimae Tsubakicho
Guest User
Double Room (for 1 Person)
Stayed in Oct 2024
Couples
12 reviews
4.7/5
Amazing
Posted on Oct 19, 2024
The place is centrally located near a train station and there were many eateries around. Only disadvantage was there were limited car park spaces and when we arrived there were no more lots available so we had to park further away. Other than that the hotel is good.
Response from Property: Thank you very much for using our hotel and taking the time to share your wonderful feedback. We are glad to hear that you were satisfied with our location. We are so sorry for the inconveniance that you had to face while parking your car. We will continue to work hard to provide customer satisfaction and thank you for your continued support. We look forward to seeing you again. Via Inn Nagoya Ekimae Tsubakicho Manager
ChunHoe Teoh
Single Room (for 1 Person)
Stayed in May 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
near to JR Nagoya Station. Restaurant also around it. Will come again
Response from Property: Thank you very much for staying at our hotel.We are honored to hear that you were satisfied with the convenience of our location near JR Nagoya Station and the surrounding restaurants.We look forward to welcoming you back in the future. We appreciate your continued patronage.If you have any questions or requests, please do not hesitate to contact us.Manager of Via Inn Nagoya Station Tsubakicho