My son and I stayed here for 6 nights 7/2-7/8 for a national fencing tournament at the convention center. Agatha at the front desk was stellar. She was welcoming and could not have been more helpful. Also, Adam in the Living Room bar (lobby bar) was very good too. He knew my drink, remembered my name and was good with conversation. All the staff we met were really friendly and helpful. W does a great job with interior design and this hotel is the perfect mix of original Art Deco design and modern interior. Common areas are sleek, and lighting is interesting. I did not like the lack of good lighting in the elevator, as I always had to use my phone to light up the floor numbers. We stayed on the 16th floor in a 2-queen room. The room was very clean, small, and there is minimal storage, Beds and linens are comfortable. If you are staying for more than a couple days and want to unpack, there is only a small, 2 drawer unit that does not hold much. The bathroom is large and well appointed, and the bath products smell amazing. My issue is the rain shower mounted overhead, rather than a wall mounted shower head. As a woman who does not wash her hair every day, I struggled to keep my hair dry and had to do the in and out dance as the water fell from above. My son did not like it either. This type of shower is not as satisfying as a wall mounted shower head that blasts you. I also wish that the room had a regular coffee maker rather than an espresso machine. with tiny cups. There is free coffee in the lobby, but who wants to go down 16 floors for a cup of coffee, and have to return to your room? There is a diner called Keys, attached to the hotel that is really good for breakfast and lunch. The observation deck at the top of the building is great too. I had drinks with friends in the lobby bar, the Living Room, and we all enjoyed the cool, comfortable space and good service. Interestingly enough, we got to watch a pimp with 2 ladies of the evening do business with a man sitting at the bar. This very intoxicated, elderly man left arm in arm with 2 young, scantily clad 'ladies'. No one who worked there seemed at all concerned, or for that matter surprised. Overall, I liked this hotel, I liked the staff, but the room fell a little short for me on size, functionality and that silly rain shower.
Excellent
110 Reviews