Holiday Inn Memphis-Downtown (Beale ST.)
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Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Memphis-Downtown (Beale ST.)
Health Protected
160 Union Ave, Memphis, Tennessee 38103, United States
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With a stay at Holiday Inn Downtown Memphis, an IHG Hotel, you'll be centrally located in Memphis, steps from Peabody Ducks and within a 5-minute walk of AutoZone Park. This hotel is 0.3 mi (0.4 km) from Beale Street and 0.4 mi (0.7 km) from Beale Street Landing.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 100 Reviews
Amenities
Fitness RoomPrivate ParkingAirport Pick-up ServiceRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Memphis International Airport
(17.9km)
Airport: West Memphis Municipal Airport
(20.9km)
Train: Memphis Amtrak Station
(860m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
15
King Room with City View - Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
City View
Towel
Private Toilet
Check Availability
10
Room Selected At Check-In
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Check Availability
14
King Room - Disability Access Hearing Accessible - Roll-In Shower
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Check Availability
24
King Room - Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Check Availability
10
Double Room with Two Double Beds and City View - Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
City View
Towel
Daily Housekeeping
Check Availability
13
Double Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Check Availability
10
2 Double Standard Mobil Accessible Tub
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Check Availability
10
1 King Bed Premium
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Check Availability
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Guest Reviews(100)
3.4/5
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Jordan
February 20, 2024
When we arrived, check in was normal. As soon as we got to the room, we noticed it was warm, but since it was cold outside, we didn’t think anything of it. The next day, we noticed that the room was not getting any cooler, even with a change from heat to AC. We called the front desk in the morning to let them know. When we arrived, many hours later, our room was 96°. When the issue was brought up with the front desk, we were told that someone should have “warned us” when we checked in.
Our towels smelled like mold and when we arrived, the toilet had been used, not flushed, and not cleaned. I’m incredibly disappointed at the state of our room and traveling with 2 young kids, the cleanliness made it unhygienic for them.
Kaylen
February 20, 2024
First Room - DARK BROWN water came out of the sink then the sink wouldnt drain - the water came straight out of the water in the shower instead of the shower head. Called front desk - moved us to a second room - 2nd room - NO AC- room was 88* turned ac down and gave it an hour - still blew hot air. Called front desk - they were going to send maintenance up.... While waiting on maintenance, we saw what I can only assume was bed bugs on the bed - I ABOUT DIED! Never have I ever. We grabbed our stuff and went down to the desk again, the staff was nice and tried to move us to another room quickly - but we were pretty much done by this point. 3rd room was better - but the AC went out on night 2 and we didnt have hot water for the first 2 nights. Checked the bed very closely for bugs - seemed to be fine - but really put a damper on our weekend getaway. The staff was nice but this hotel realllllly needs some help. Save your time, money, and sanity - book somewhere else.
Nicole
February 19, 2024
Helpful maintenance staff. No hot water, moved our room and water was hot. You have to choose between hot or cool air. It was 87 degrees when we got into the second room. Maintenance and staff were very helpful.
Lori
February 17, 2024
Our group booked 5 rooms and 3 of the rooms had to switch rooms and one twice. Problems included no hot water, scolding hot water, hot water in the toilet, no air conditioning, broken key pad (had to wait 1.5 hours while maintenance broke into room from adjoining room), and not having the food available for dinner that we ordered. Staff and maintenance did their best with a very poor situation.
Nicole
February 15, 2024
The maintenance and housekeeping staff were friendly and helpful. Needed to change rooms due to no hot water but the room change resolved that. Also, you have to choose between cool or warm air. It got up to 87 degrees in our room. Had to have maintenance switch it to cool. Tip is to pick the cool option, you can’t have both.
Casey Held
January 29, 2024
The property had no heat or hot water. I do no understand how people can be allowed to stay here, especially since I read reviews that it happened the previous weekend as well. It was dirty and ceilings were leaking.
Karen
January 29, 2024
No hot water or heat - no communication from hotel staff about when it would be back on. Ended up having to find a new place to stay - do not stay here!!
Marlene
January 23, 2024
Upon arrival, the hotel did not have hot water or any heat in the entire building and they offered no other options or solutions. ******* also did not offer any solutions or other accommodations. I still have not received my money back for the reservation. I had to walk in the freezing weather with my luggage to find other accommodations.
Vince
January 22, 2024
Did you not receive my last review? I’m currently working with my lawyers on a class action lawsuit along with other visitors of this establishment. All of the problems with this particular weak leak in the Holiday Inn chain have to do with faulty maintenance and faulty management. From the staff to the busted heater to the peeling paint on the walls to the broken toilet to the blood in the carpet and the broken furniture and finally to the exploding water pipes in the stairwell when the fire alarm went off and my wife and I had to run down from the 11th floor screaming and slipping on the water and nearly both dying of panic attacks. I’ve been giving several warnings to this particular establishment to lawyer up because they are in for a bumpy ride.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1997
- Renovated: 2008
- Number of Rooms: 105
With a stay at Holiday Inn Downtown Memphis, an IHG Hotel, you'll be centrally located in Memphis, steps from Peabody Ducks and within a 5-minute walk of AutoZone Park. This hotel is 0.3 mi (0.4 km) from Beale Street and 0.4 mi (0.7 km) from Beale Street Landing.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a ballroom. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Grab a bite to eat at Downtown Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 5156 square feet (479 square meters) of space consisting of conference space and 3 meeting rooms.
Make yourself at home in one of the 192 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a ballroom. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Grab a bite to eat at Downtown Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 5156 square feet (479 square meters) of space consisting of conference space and 3 meeting rooms.
Make yourself at home in one of the 192 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Fitness Room
Private ParkingAdditional charge
Airport Pick-up Service
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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