Spa Hotels in Mei County

Hygienic: I found two bed bugs on the ceiling in the bed at night 🐛 Service Two tickets for Phoenix Hot Springs: staying in the hotel hot springs, giving two swimsuits is not bad

All very good vacation experience, attentive, patient and meticulous service. As soon as I booked the room, I received a call from the housekeeper, who recorded my itinerary and various requirements in detail and made all arrangements. The hotel is all-inclusive, which is very comfortable. The details of the room are perfect, children and elders all have what they need, and they have a great time playing! Before leaving, the person in charge patiently asked for our opinions and suggestions. Anyway, I will definitely come here often in the future!

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.