Alloggio Hanbury Mayfield

Bigger TV and need shower appliances

Very kind of the customer service officer, who called me saturday morning, to relocate me to ALLOGGIO THORNTON for the night. Much nicer accommodation!

Was desperate for somewhere to stay in Newcastle so booked this room. What a mistake! Had trouble checking in because it was a self-check in (on the mobile), then realized that there is no reception on-site! Had to follow instructions just to get into my room. Inside the room was very basic. There was only one fly screen on the windows and the top of the toilet was cracked and shabby. In today's society where everything is reviewed by people like me, I don't know how this place stays in business! Avoid if at all possible!

Very average, no pin for door could not get into room !! Bathroom very sad needing major clean. Cannot add photos to site ??

Not much at all. Extremely noisy and dirty and the room absolutely stunk. We opened the fridge and the smell was disgusting.

DO NOT STAY HERE. Had bed bugs and baby cockroaches in our beds, had to drive all the way home cos it was too late to find alternate accommodation then got refused a refund from the hotel. Would not recommend to anyone.

The room stunk of cigarettes and poo. Would not recommend.

Do not stay at this property it is not safe! The one night I stayed was the most frightening experience of my life. I do not recommend this accommodation to anyone. The property has a locked entry and no staff onsite. The 'facility' accommodates mental health patients alongside regular unsuspecting guests. The night I was there, one of the tenants had a psychotic episode. I was subjected to screaming, banging and wailing all night. At one point through the night I looked outside to see if anyone was hurt, someone was running down the hallway with a knife. The person banged on my door and tried to get in, I was terrified. I called the Police for help, however prior to their arrival; the psychotic person broke a window downstairs and smashed furniture, then ran away screaming welding a knife. The Police stated that the facility was once a nice bed and breakfast, before it turned into a med stay. When I tried to contact the Manager of the facility (I got an answering machine) and left a message. I left the property early that morning and found more suitable and safe accommodation. Later that day a staff member called and stated that I would be fully refunded. I paid $1,149 and was refunded $1,046.94 after 3 days. I still had to pay for a night of hell and definitely the worst night of my life. Other reviews noted the smell in the hallway, well I agree...it was horrendous, kind of like vomit and garbage mixed together. I understand now why the kitchen had no equipment.