Verified traveler
February 19, 2024
Check-in was ok, elevator only went 1 direction due to the floor we were on, tried to put us in a different type room than we reserved due to this fact (would have been fine if traveling with different people). Room smelled of mothballs, entryway floor in the room you could feel where the grout and tile were coming apart. Asked for a blanket so we could use the sofa bed in our room, was told there were no extra blankets, only the comforter that came with the bed in the room. Before finding out about the blanket, made up the sofa bed but the sheets provided for it in the closet were stained and ripped. The ice machine on the 2nd floor did not work when I tried it.
Breakfast was good, my daughter loved the pancake machine and how to get her cereal.