Hotel Varuna

The hotel is very close to the main carrera 23rd restaurants, mall ,cable plaza

This was my second time at this property.. and I try to give everyone the benefit of the doubt.. but This last stay was the icing on the cake.. Two of the hotel Front Desk Agent were horrible.. I have been visiting Manizales not only to enjoy the beautiful countryside but to final the documentation for my fiancé.. I book the room for two people and on various occasions we used the hotel as a pit stop to come and shower and change for out next adventure or outting... on 2 separate occasions the staff openly accused my fiancé as being a workings girl and wanted to deny her entry to the hotel.. one even had the nerve to come to my room late one night inquiring of when will she be leaving.. being that my spanish is little .. I didn't realize all the insults that had been made until after I told the desk clerk to leave my door... this is totally unacceptable and if that's how they treat all tourists.. I hope no one ever books with them again.. because I will never book with them.. I share this with the desk clerk that actually was helpful to me.. he apologized but the damage was done.. I am sure nothing will happen to those two .. which is sad.. besides a terrible parking system.. the hotel is nice.. they just treat foreigners very very rudely!!'

Hotels in a good location however, for me parking was inconvenient because I always had to stop and go inside. Asked him to open the gate for me to drive around to go inside and with the traffic that was very hectic throughout today.

I was expecting more for the price we paid, it is a hotel only to sleep, nothing interesting to do, no coffee, tea or water in the room. Service was good, the staff was very nice and kind always open to help.

The overall stay was okay but the toilet kept not working! There was no heat and the breakfast was very skimpy! I normally like to stay at the BEST HOTEL whenever I stay in a new city and I was told Hotel Varuna was the best hotel in Manizales, which I find hard to believe. I definitely won’t stay there again.

This could be a very good hotel if the staff would act a bit more normal. So, this hotel has a restaurant. When you ask if you can have dinner, the answer is "no" or "wait 1 minute, I have to go ask the kitchen" - and 30 minutes later you're still waiting for an answer that never comes. You ask for a breakfast box - the answer is "no". But rooms are big, clean, good bed and shower. There's not much dining possibilty much around the hotel. So you will need your own wheels.

The hotel is clean and modern with manybd8fferent atyle w8thin the units

Because of pandemic situation a lot of services weren't on.in general it was just ok