I spent 21 days at this Hilton whilst awaiting my apartment to be ready. The incredibly hospitable staff made the stay a 4/5. Mo the general manager is a top class human as well as a collaborative, uplifting manager. The hotel ac was constantly disrupted, likely due to the unprecedented level of climate change weather, this year. The front desk staff were ready and willing to help with anything I needed. They are mostly 20 somethings that by nature enjoy genuinely helping people. Taren ”consummate professional”, Pier ” my fav Italian”, Igor ”the hustler”, Abbie ”comforting smile”, Demi ”sweetest person”, Winnie ”wish I could adopt her”, Faz ”the kindest human ever”, Lianna ”gets it done - even without a business center”, Serena ”kind and quick”, Jordan ”kind smile” and Patrick ”the mix master”, I would ike to publically thank each of these people for: providing fans in a pinch, providing business center services with0ut a business center, helping with a hot coffee (my fault) incident, suggestions for delicious BRITISH FOOD (?!@$!?), ideas on how to expedite my Manc assimilation. The maid staff were happy to provide extra towels and coffee creamers... they respected privacy and would leave supplies outside of our door unsolicited when we hung our do not disturb sign out... the list goes on and on. This is a wonderful Hampton that should be a model for all of the rest. I've been to a lot of them! I am forever grateful to the kind people here. They would have received 5 stars if the ac worked and the breakfast was changed up a bit. But @HiltonHotels needs to give everyone here a raise.
220 Reviews