Boutique Hotel Sant Roc & Spa

Just missed the mark for me. Short of towels. No little extras in the bathroom ...The breakfast was the most basic that I've ever had in a Hotel of this calibre. The cake was lovely but do you need full table of it ... ? Three tiny pieces of fruit on offer IF you ask for it.. table service was slow... and there were eggs and more eggs to choose or not choose from... I think that all customers should be catered for. Staff were polite. The location was great, but that was about the greatest plus point.

Stayed for 7 nights in June/July. We travelled with two friends so each couple had a standard double room. We were met by the manager of the hotel Pacqui who greeted us like long lost friends- she was on hand at various times during the holiday but all reception staff were friendly and helpful. We had arrived before check in time so the hotel stored our bags and then text us when the rooms were ready- about 2pm. The standard double rooms are small but facilities were good- tv ( bbc news ), a safe, air conditioning, fridge, lovely towels ( changed as often as you would like), nice bed linen, all Molton Brown toiletries - hand wash, shower gel, shampoo and conditioner . Small points - the window didn’t open and the wardrobe space didn’t allow us to hang up dresses or shirts - but this is an old building so they work with what they can. We used hooks ( and a picture rail) for our clothes…. We had breakfast included and this was just lovely- offered different teas/coffee, pastries, cakes, toast. Then a menu for a variety of other dishes- scrambled eggs, omelettes, toast with a variety of topping ( recommend the sobrasada and Mahon cheese with honey!) staff were very friendly and efficient. We stayed in the adjoining part of the hotel - there is a lift . The hotel is situated perfectly by the cathedral and square. Would highly recommend for a stay in Mahon.

We arrived for a 5 night night stay rather early at noon but our "superior deluxe" room was ready and waiting and was such a contrast to our previous Hotel. Plenty of space in the bedroom area, a small lounge, and a perfectly fitted out bathroom with plenty of storage. We smugly thought our bathroom at home was good but this was better! All the staff were delightful from the reception staff, to the young lady who served us our lovely breakfast each day, to Monica and her colleague who looked after our room so well. The attention to detail both in the design of the Hotel, the fittings and how they were fitted (particularly noticeable in the breakfast room), and the little touches in the room stood out. A brilliant perfectly situated Hotel!

The location is great but I was expected something cleaner. I found 2 cockroaches and the room quality was not close to the ones promoted in the photos. The staff is great but the price is expensive compared to the experience. I got charged €3 for a towel. The bakery in front is really good.

The staff are so friendly and helpful, always smiling. The hotel is beautifully decorated throughout and centrally located. We loved our breakfasts each morning and the spa experience was so relaxing. We had a wonderful stay and would not hesitate to return!