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Hotel Indigo Madrid - Princesa
4.4/542 Reviews

Hotel Indigo Madrid - Princesa

Madrid|0.78km from Cerralbo Museum
Like in other reviews, the main pro about this hotel is location. Very convenient for metro and bus access, and within reasonable walking distance to the Palacio Real. However, that’s about the only reason to book this hotel. The Front Desk staff was rude, unaccommodating, and just plain wrong. He insisted that the room was not suitable for two when the booking and rate type, both in my confirmation email and in the IHG app, clearly showed “SLEEPS 2.” When I asked if it’s a twin bed in the room, he said no it’s a queen. So I asked what’s the problem then? As we were getting our keys he then said by the way breakfast would normally be for one but in this case I give you guys the second breakfast free. As if he were trying to come across as doing us a favor, when I know for a fact that the rate I booked included breakfast for up to two guests. Our best guess is this person was ********** (it was myself and my ******** partner) and couldn’t stand the idea of us being in this room together. This is also all without so much as even acknowledging my loyalty (Gold) with IHG. I’ve stayed at Holiday Inn Expresses with considerably more welcoming staff than this man (won’t name him by name unless IHG reaches out) displayed at this property. Stay at this property for the location but don’t pay anything more than 60€ per night. Anything more than that is a rip off. And don’t expect to be given a warm welcome by this particular front desk person. There was another person - a woman - working the front desk but our interactions with her were unfortunately limited. Perhaps the experience would have been better if we had been welcomed by her as she was considerably more pleasant.

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Reviews for Madrid Hotels

Searching for hotels near Cerralbo Museum? Compare room rates and reviews to find your ideal stay.
Barceló Torre de Madrid
4.6/549 Reviews
We were in Madrid for the first time, and picked Barcello de Torre primarily based on location and the glowing reviews on Trip Advisor. Anything you read that's positive is true: it's new, clean, perfectly located, reasonably priced, great breakfast, etc, but it seems like every menber of the staff goes out of their way to make you feel welcome. It's an easy walk to the Royal Palace, the Plaza de Espana subway stop is directly across the street, lots of restaurants close by, easy walk to Puerta del Sol, excellent dinner in the restaurant. large rooms. An extremely well run operation that should be the model for others in it's class.
Vitium Urban Suites
3.9/574 Reviews
City Center
The location of the hotel is excellent, the price is very affordable, the rooms are clean, the facilities are complete, the soundproofing effect is very good, and overall it is a great place!
Suites Viena Plaza de Espana
4.5/553 Reviews
All aspects are very good, is a suite with kitchen and living room, large in size, complete things, including a variety of kitchen utensils and cleaning supplies. The bed was large and comfortable, cleaned and the breakfast was very good. The price is quite expensive
Motel One Madrid-Plaza de España
4.2/562 Reviews
The location of the hotel is very good, very close to Plaza de Espana, but the square is under renovation. It's a short walk to Montana River Park, and you can also walk to the Royal Palace and Puerta del Sol in about twenty minutes. The room is not large. It is more like a domestic high-end business hotel. Toothbrushes and slippers need to be obtained from the front desk. Breakfast plus 17 euros can be enjoyed, there are many choices. There is a supermarket and laundry room in Diadia nearby, which is very convenient. Children can stay for free if they do not require an extra bed.
Espahotel Plaza de Espana
4/582 Reviews
City Center
I spent 6 nights at Espahotel Plaza de Espana in May 2022 and had an amazing time there. I would highly recommend the hotel. Positives: -Very friendly and helpful staff -I was upgraded to a suite on arrival. This was in a part of the hotel that had been refurbished recently. The room was superb. Everything new, great bed, large bathroom, good kitchen, furniture, everything -The hotel is about a 30 second walk from the Plaza de Espana metro station which is super convenient -There are many nice bars and restaurants closeby, including several interesting sights and the Gran Via street Negatives: -The airconditioning unit in my bedroom was a bit noisy at night so I switched it off when I was sleeping. Overall, I highly recommend the hotel
VP Plaza España Design
4.8/587 Reviews
City Center
1. We booked two double-bed rooms. When we checked in, we were given a double-bed room and a twin-bed room. Two gay men cannot sleep in the same bed, so we went to the front desk to coordinate, and the front desk told us to change rooms. There is an additional fee of 30 euros! Don’t hotels have to abide by the agreement? Don’t hotels have to honor reservations? I hope Ctrip can give an explanation! ! ! Second, there is no Chinese courtesy at the service desk! It’s not like they can communicate in Chinese as Ctrip said! 3. When we arrived at the hotel, we were charged an additional deposit of 600 euros. After checking out, there is still no payment reminder! very worried!

Frequently Asked Questions

More about Madrid

Looking for hotels in Madrid? Trip.com is a great place to start. If you want to stay at the best hotel in Madrid, Trip.com is here to help! You can stay 3-5 days at hotels in Madrid without running out of things to do. Madrid is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Madrid–Barajas Airport is the preferred choice when visiting Madrid. If you don't want to take a flight, coming to Madrid by train is a good choice as well.

Trip.com offers discounts of up to 20% on 1494 boutique hotels in Madrid. Madrid has high quality and low-priced hotels. You can spend one night at a nice hotel for only 208 SGD. There are 29 five-star hotels in Madrid at an average price of 658 SGD per night. There are 168 four-star hotels in Madrid at an average price of 342 SGD per night. There are 141 three-star hotels in Madrid at an average price of 235 SGD per night. There are 130 two-star hotels in Madrid at an average price of 128 SGD per night. There are many well-known chain hotels in Madrid. Those who favor Novotel can choose a hotel under its name. In Madrid, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Toc Hostel Madrid in Madrid is a favorite among Trip.com users. Many tourists also stay at Novotel Madrid Center.

There are quite a few famous attractions in downtown Madrid, such as Plaza Mayor, Monumento a Alfonso XII, Puerta del Sol. For short trips in Madrid, Royal Palace of El Pardo, Terraza de Chamartin, Ciudad Deportiva de Real Madrid are all good options. The most famous attractions locally are Royal Palace, Plaza de Oriente, Square of Spain. With a developed commercial area, visitors can head to Calle de Serrano, Gran Via, Mercado de San Miguel for a great shopping experience.

Average Temperature

• January to March: 10.34°C during the day, 6.1°C at night

• April to June: 19.2°C during the day, 13.74°C at night

• July to September: 26.27°C during the day, 20.22°C at night

• October to December: 12.29°C during the day, 8.54°C at night

Average seasonal Rainfall

• Spring: 32.67 cm

• Summer: 41.33 cm

• Autumn: 17.67 cm

• Winter: 53.67 cm

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