Melia Madrid Serrano
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid
Melia Madrid Serrano
#17 of 4-star Select Hotels in Madrid
C. de Claudio Coello, 139, Madrid, Community Of Madrid 28006, Spain
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Set in a privileged location in Madrid’s Salamanca district, next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium.
Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries.
The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries.
A varied buffet breakfast is available every morning for all guests. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce.
Other facilities available at Melia Madrid Serrano include a fully-equipped gym and the rooftop with a new pool.
The hotel has many metro stations nearby, the nearest one Nuñez de Balboa, 500 m away.
Salamanca is a great choice for travellers interested in shopping, culture and food.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 100 Reviews
Amenities
Outdoor Swimming PoolFitness RoomAirport Shuttle ServiceBarRestaurantMeeting RoomMulti-Function RoomCurrency ExchangeLuggage StorageWake-Up Call
All Amenities
Surroundings
Metro: Rubén Darío
(630m)
Metro: Núñez de Balboa
(650m)
Airport: Madrid Barajas Airport
(11.1km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
22
Family Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
2
Supreme twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
10
Melia Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
2
Supreme king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
13
Premium The Level Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
13
Junior Suite The Level
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
9
Premium Connecting Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Private Toilet
Check Availability
11
Supreme Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
27
Premium Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
9
Premium twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Premium double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Junior Twin Suite the Level
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
8
The Level Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
14
The Level Grand Premium Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shampoo
Check Availability
1
The Level Grand Premium twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
1
The Level twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
The Level Grand Premium double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
1
The Level double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
7
Triple Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
2
Melia twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
2
Melia king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
1
Premium The Level twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
1
Premium The Level double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews(100)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Henry (Hyungseok)
July 13, 2023
Hotel facilities including rooms were not great.
The breakfast buffet menu was the same during the stay (3 nights).
There was no free bottled water provided during the stay, and the bottled water provided in the minibar in the room was charged (3.9 euros), but there was no price information.
Original TextTranslation provided by Google
LUCY
March 11, 2024
The hotel is lovely - the reception and bar and very nicely presented. My room was quite small for the price though - and it also had frosted out windows which made it a bit claustrophobic - it was nice - but I wouldn't have wanted to be staying for a long time without actual daylight. I think the price is a lot for the rooms offered.
Noreene
January 7, 2024
Everything was good except that we were promised two queen beds but only got one queen bed and a pullout couch. The couch was not what we paid for. It was also terribly uncomfortable.
Dominic
October 15, 2023
Good experience overall. Amazing breakfast buffet and.nice hotel foyer. Great location for shopping and quite quick walk or transport into centre / old town. Very slow check-in and check-out process. Not the quietest hotel - noisy self-closing doors on all rooms means noise of slamming doors starts early and goes on a long time.
John
September 12, 2023
This was our 3rd Melia-branded hotel on our 16 day tour of Portugal & Spain and the beds were all hard as stone and felt extremely cheap! The hotels were selected by our tour company, but we would never stay at a Melia-branded hotel on our own because of the rock hard beds. This hotel was very dysfunctional in its layout with the bar at the front door and the front desk off to the side with elevators hidden in a narrow hallway. Even the room floors were dysfunctional in their lack of directional signage and odd corridors. The only thing this Melia Hotel had that the other two didn’t was a coffee maker in the room. The A/C was okay but did very little to dehumidify the room, so it always felt like a “damp” cold that made both of us sick after three nights. Even the layout of the breakfast buffet felt very dysfunctional, although they did offer a nice selection of items. They did not have a laundry facility or offer laundry service and when my wife asked about a nearby laundry, they said we had to go to Old Town! Imagine our surprise when we found a small self-serve laundry about 3 blocks from the hotel. It seems to me that they should know what’s on their neighborhood that might help their customers.
Edna
August 6, 2023
Clean, spacious (comprared to other spain/europe size rooms), nice assorted breakfast, modern. The only down side its that is a couple of blocks away from the happening streets in Salamanca sector.
Sara
July 31, 2023
Stayed for 2 nights with my family - 2 kids age 6 and 1 year. Highly recommend staying here. The room was comfortable and clean, with a great crib for our baby. We were in level which came in handy for breakfast as it lasts till 11am and worked well for us as we recovered from jet lag. Safe and clean area around hotel. Ate dinner at the restaurant and it was excellent, Sarai was a wonderful server. We'll stay here again when in Madrid.
Gina
September 8, 2023
Hotel is really nice, and staff was very friendly and helpful. Location is great.
Andrew
June 19, 2023
The rooftop pool and breakfast were great. Convenient location to easily get to destinations in Madrid.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | € 17.50 (approx. S$ 25.39) per person |
Adult | € 35.00 (approx. S$ 50.78) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1975
- Renovated: 2019
- Number of Rooms: 340
Set in a privileged location in Madrid’s Salamanca district, next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium.
Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries.
The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries.
A varied buffet breakfast is available every morning for all guests. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce.
Other facilities available at Melia Madrid Serrano include a fully-equipped gym and the rooftop with a new pool.
The hotel has many metro stations nearby, the nearest one Nuñez de Balboa, 500 m away.
Salamanca is a great choice for travellers interested in shopping, culture and food.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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