Radisson Lucknow City Center

Location is great but service is not that good especially the restuarant and housekeeping.

Stayed there for 2 days and it was horrid ke experience. There is no housekeeping number every time you have to make a call in reception and then you have to remind them 3 times that what you ask for. Delay in every service.

It was good overall, except that there was a party going on, On a weekday & it had blasting music. Despite our telling them repeatedly, nothing was done & we had a difficult time sleeping

Amazing location !!

All good

This is a very average hotel with limited amenities. For starters, for our party of 3, the hotel was unable to generate a second room key for much of our stay due to a “technical” issue. This hampered our ability to go to the rooftop and other floors individually. The breakfast spread was decent and the staff managed it well. The hotel rooftop bar isn’t open but for private events, and the hotel bars do not have a full stock of liquors (some whisky and beer). The gym is run down and not maintained. I would not stay here again or recommend it to others.

One of the worst experiences we had staying at this hotel. They will not honor what they commit in their website for Deluxe room. Spoke with Mr. Shukla front desk manager and his staff Anam, Suvam, Shalini, etc and all they did was put circular argument for the customer to validate what they had on their website. Their argument was that all privileges for a room go away if one does not book from the hotel directly. None of this mentioned in their website. They could not show this policy and won't give in writing. They wanted the customer to prove it, defies any common sense. There is a moral issue with the management team, it seems they don't want to be there and are unwilling to address any customer issue. The rooms are in terrible shape. Nonfunctioning air conditioner, water leaks and mold in bathroom, refrigerator not working, dirty and stained carpets. We had three rooms and one room we had to change 3 times. Not allowed to reach Mr Gulati, the owner. I am member of Radisson and have stayed in Radisson properties for a long time, but this may be my last one. Not consistent with Radisson brand, Radisson should pull out from this franchise, otherwise it will tarnish Radisson brand. We had booked for 3 nights but moved out after the first night. Not only bad property and services, including breakfast, but also puzzled by the attitude and low morale of the management team and staff. They are not trained or encouraged to serve customers.

Booked the hotel as both the hotels I stay in Lucknow - one at Hazratganj and other near airport were not available due to marriage bookings. Slightly higher priced than both as a bigger name, more spacious and more facilities. Worth the price