Featured Hotels near Jerry Moss Plaza, Los Angeles

The beds are smaller than expected but overall I am satisfied with the hotel. The staffs are friendly and we checked in really fast. The hotel is near Little Tokyo and some bus stations. Will book again in the future!!

Time Travel Luxury: A Week at the Biltmore Los Angeles Seven nights at the Biltmore Los Angeles wasn't just a stay; it was a Hollywood immersion. Stepping into the iconic lobby, sunlight streaming through stained glass, felt like walking onto a silver screen set. The Singapore flag, a proud symbol of the hotel's heritage, added a touch of unexpected charm. My room, though undeniably classic, surprised me with its modern touches. High ceilings and original moldings whispered of old Hollywood glamour, while the plush king bed and sleek bathroom ensured pure comfort. History buffs like me revel in every corner of the Biltmore. Strolling through the opulent corridors, I imagined the likes of Charlie Chaplin and Clark Gable gracing the same spaces. Sure, the Biltmore isn't your average modern hotel. But for those seeking timeless charm, impeccable service, and a unique historical experience, it's pure magic. If you yearn for a touch of Hollywood history with a dash of modern comfort, the Biltmore awaits with open arms, ready to write your own chapter in its storied past.

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

Amazing stay. We’ve stayed a handful of times at the Waldorf Beverly Hills which we also love, but I think this will be our new go-to Hilton property in Los Angeles as it’s at a much more attractive price point. The service was what really stood out. Extremely friendly front desk, bellmen, drivers, and wait staff. We were celebrating our anniversary and they upgraded us to a beautiful suite and provided treats and champagne. Pool was beautiful and huge considering the area. Food was delicious, albeit extremely expensive which is our only criticism of the property. We are excited to come back.

2.5 out of 5 really. This is an independent hotel, but the chain equivalent would be Econo Lodge or Super 8. If you do not enjoy staying in those types of places then you will not enjoy staying here. Furniture is all well-worn, beds are stiff, and there are no amenities. On the positive side, the room was clean enough, and this is pretty much the only hotel choice within walking distance to Union Station if that's important to you. It was to me as I had an early train to catch, so that's why I stayed here. This might also be a good hotel choice for budget travelers getting around Los Angeles without a car, as a lot of bus and subway routes converge on this area. If train travel does not factor into your Los Angeles travel plans, then I definitely do not recommend staying here as there are other much better options. Aside from the hotel itself, the immediate area is not all that great. Lots of homeless people all over the place, who are mostly harmless, but it still always puts me on edge a little, especially at night. Also, there's an empty and rather depressing Chinatown area nearby. My choice for food and drink would be the Mexican themed Olvera Street, which is also nearby.

It's close to Little Tokyo, so you don't have to worry about eating. The room was clean. Amenities were also available. Conveniently located near Union Station. When I slept until about 10:00 in the morning, I was awakened by the sound of a drill, probably because the upper floor was under construction.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Room quality & amenities: The room was nice, spacious and comfortable. They give you a nice desk to work on if you're on a business trip. They have a small pool and a gym in the building but I did not get to use these because work was busy for me that week. I read that another guest had problems connecting their Netflix; it actually was not that bad for me. They use get streaming so you can chrome cast to the TV. Once I connected the Wi-Fi it was easy to start streaming on the TV. I like that better than logging into my account and worrying about forgetting to log back out before I leave. The one thing I really liked about the room was the bed. I'm going mattress shopping now because I haven't slept through out the night like that in ages. I wish I could have packed the bed in my suitcase for the trip home! Comfortable stay hands down. The rooms are fairly quite too; I didn't hear my neighbors at all (only the hallway actually). Cleanliness: The rooms are kept clean. I felt comfortable walking around bare foot even in the shower and sleeping in the bed. They come everyday about midday to clean the rooms. Overall they keep the hotel clean and neat. Dining: I stopped in for breakfast one day; it was made well. Breakfast is my favorite meal, and they did not disappoint. I recommend it before venturing out for the day. The wait staff was attentive and courteous. Also the Grand Cafe has a nice atmosphere to it. I did not eat lunch or dinner here though, so I cannot comment on them. Location: The only real complaint I would have would be the area; which the hotel does not have any control of. It is in the heart of Downtown LA which has a ton of sketchy people walking around at night. I implore anyone staying here to use Uber/Lyft to get around the area and/or Uber eats to order in food. Walking around the area at night is not a good idea! If you do have to venture out; I recommend exiting on the 3rd floor as this area seems less desolate. There is a nice plaza with shops nearby. However, most places close around 6PM so get your shopping and exploring in early. Bar Lounge: I do think they need security at the bar. We stopped in for drinks and I felt bad for the bar tender because she had to deal with all kinds of riff raff that may or may not have been staying at the hotel; not sure. A group of guys started getting really loud and were practically yelling at everyone. If I stay here again I'm not hanging out at the bar. View: If it matters, the view from one side of the hotel faces two apartment buildings so you might not really have a view of the city. To be honest, I like to see a nice view when I open the curtains, not someone's balconies. It would not be a deal breaker for me though. Final thoughts: I would stay here again. However, I did visit my friend who was staying somewhere else and I did like the location and the amenities in that hotel. I do not know if the beds are as comfortable though. Overall, I would not mind staying at OMNI DT

It was a Great Hotel, the location is great, very well connected to subway, lots of restaurant and fast-food around. The rooms and the facility is great, especially the 7th floor pool deck the staff there are very friendly, room is very comfortable and spacious, clean, have all amenities I needed, including the slippers which I used for the pool side. Some of the receptionist are very friendly, courteous especially the girl who extended my checkout time and the gentlemen Manny they made me feel home, also the concierge gentleman, I am from Asia and you definitely need people like them to make you comfortable. on the other had there were some receptionist who don't even want to smile, a smile cost nothing, it is because of these couple of them that the hotel might not get the guest back. Over all I will for sure come back again and there is no need for me to stay in other places, i use to stay in sheraton grand, but now I recommend this hotel and also myself will stay here again for sure. Cheers James Bhaskar

The room is very clean and tidy, the space is not small The front desk customer service is very friendly and polite Breakfast is very simple bread I live opposite a high school. Easy to eat and shop Next to a Mexican restaurant There is also a big 7-11 supermarket Within 20 minutes walk to the CBD area 16 bus is easier to reach