Hotels near Chinese Committee On Aging, Los Angeles

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

We're going through a horrific heat wave here in California, and I don't have an AC in my apartment. Because of Covid 19, many public places, such as our public library, are closed; places where people can cool off from this heat. I'm a teacher working from home and it's hard enough sitting in front of a computer all day; I don't need the heat to aggravate the situation more, but aggravate it did. Because I needed a cool place where I could work, I decided to book two nights at this motel. I chose this particular one because it's fairly close to my apartment and the price was ”reasonable.” All I needed was a clean room, a working AC and reliable Wifi. I only got one of three from my wish list. The room was disgustingly dirty: spider webs in the bathroom, dirt and grime underneath the vanity, filthy chairs, filth everywhere. I wasn't able to shower because the shower head wasn't working. I only got running water from the tub faucet, and I wasn't about to sit in that tub. The wifi worked fine when I first checked in and during most of the day the second day, but then it went dead. There was no way I was able to connect using their wifi so I ended up using my hot spot for my first class, and then I came right back home where I at least have running water, reliable wifi, and a clean place to sleep.The AC worked fine, but it's too bad that this place is so rundown. The motel usually serves breakfast, whatever it is they serve, but because of the state regulations due to the pandemic we're going through, breakfast, ice and the pool were unavailable. I'm was very happy to burn rubber and come back home, albeit to a very hot apartment. Two nights was more than enough.

Very clean hotel with very spacious lobby and rooms. Great reception with kindness. Parking was convenient with a fee. Many restaurants around the area.

It’s very close to Universal Studios Hollywood. Walkable distance, 8 mins walk. There is shuttle bus provided but we prefer walking. The room is spacious and clean. The stuffs are friendly and helpful. Great stay.

Location of the hotel is ok, opposite the gas station, lots of parking spaces, far from the center, windows cannot be opened, very noisy, clean, refrigerator/microwave/coffee machine/iron

A hundred plus dollars room doesn’t even have a bottle of water? This is ridiculous! If you look at their prices, quite expensive! I didn’t ask much, a couple of bottled water is a must. It dos worth the price the asked.

Convenient location if arriving from LAX airport. Free shuttle service every 30mins from the airport departure level

Entrance and lobby is quite nice and modern, the rooms are exactly the opposite. Although is does the job after a long travelday, the room was very outdated. Bed was pretty good I must say. Also the fire alarm sounded twice in the middle of the night. The gave us complementary breakfast as a compensation but only after a making a complaint. Location is pretty good. Near aiport and near Rental cars (10 min walk) The fitness room is ok. Outdated, but still does the job.

Location is perfect to and from LAX and close to destinations. The rooms are clean, and the beds are comfy. The hotel has a restaurant and opens 6am for early travelers if they want to have breakfast first.

The room was okay. No one cleaned it. There were no restaurants nearby.