Guest User
May 21, 2022
Pros: The bathroom was nicely decorated and clean, if a bit small. There were two USB charging ports next to each side of the bed which was nice and handy. The staff was friendly and helpful. The price was really good, comparatively speaking. The air conditioning worked well and the building had an elevator (which we didn't use since we were on the ground floor). Security was good since a card key was needed to enter the building at all times. Additionally, the card keys had no markings to indicate even the hotel name, so they couldn't be easily used if lost. Cons: When we needed something a few hours after checking in (the baby bed/pack 'n' play that hadn't been delivered) we tried calling the front desk and no one answered after letting the phone ring for a full minute. When we finally got them to answer, they resolved the problem quickly and the bed was really nice. However, the room was really small and the bed barely fit in it leaving us little space to squeeze by between it and our bed. The bathroom lighting was poor and the outlet in there could only be used for a razor. The only usable electrical outlet was above a pice of furniture they called a dresser, but it was actually a desk with a mirror above it (only two shallow side-by-side drawers). Our TV remote control was he'd together with black duct tape. There were no washcloths in the bathrooms, making it hard to shower without going out and buying something. The bathroom door had a large smoked glass window. Although it wasn't see through, it allowed bright light into the room when someone turned on the light in the night. The housekeeping was marginal. We were there three nights. After the first night, the staff simply pulled up our bedding rather than actually making the bed properly. When they did make the bed, they insisted on tucking the duvet under the mattress so that you couldn't pull it up past your underarms and it was barely wide enough to cover the width of the bed. And at the end of our stay I had planned to complete the survey card that had been provided, but there was no pen provided and we didn't have one. I would've preferred to say all of this to the hotel directly, but it seems they didn't really want to hear it.