Hotels near Daily Telegraph, London

The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!

We had a lovely stay at St Giles, London. Well located hotel, near to Tottenham Court Road Station, bus stops, supermarkets, shops, eateries, theatres etc. From Heathrow Airport, we took the Elizabeth line to Tottenham Court Road Station and hotel was just a short walk away. The British museum was also nearby. Hotel staff were friendly, helpful and efficient. As we arrived rather early, Nikki helped us to secure a room earlier than official check in time, so that we can put our luggages and rest. The concierge guys were great, giving advice on how best to get to our destination. The Chinese gentleman, sorry, I didn't get his name, even helped me with my Bolt app bookings! We booked 2 new twin rooms. Although they were small, they were sufficient for 2 pax in each room. All amenities that we needed were available and rooms were cleaned thoroughly when we returned from our sightseeing. There was no air conditioner in the rooms but weather was great, so we had no issues. The breakfast served was excellent, with a wide variety. Good choice for our short stay in London.

Lovely hotel to stay at, would happily go back. When we arrived the staff at reception where helpful and gave us all the information we needed. When arriving at our room I was pleasantly surprised (after reading other reviews) the room was well presented and it's clear that they have been updated, the only thing I would say is that it appears to be missing the final touches. There was aircon, this was noisy but not an issue for myself and my daughter. The room we had was small but functional for what we needed. The bathroom was our only minor issue, when I went into the bathroom upon our arrival it was like a sauna, the bath taps where constantly running (this has been a long standing issue as there are marks from it) and whoever had last been in the room was running hot water so the bathroom was very hot, switched it to cold and the issue resolved. Lovely peaceful street to stay in minimal noise from the road. The breakfast was a strange one for us. When we arrived at breakfast there was toast, cereal, yogurt and pastries that had seen better days. The hot offer was noodles, chicken mini sausages and beans... Tbf the noodles where lovely just not what we expected for breakfast.

The experience was pretty good, but they do not provide any amenities inside the room, even drinking water was not there inside the room

We use Royal National each time we visit London which can be a few times a year, in the beginning for location, (its a 5 min walk from Russell Square tube station, 10 mins from the British museum and 15 mins from Oxford Street) but now for its cleanliness and friendliness of the staff, this time we had a complimentary upgrade into a fresh new updated room, the beds are always comfortable and the room is always extremely clean nothing is a problem for the cleaning team and extras such as tea milk etc is always provided as soon as requested. The onsite pub is also a plus offering meals aswell as an outdoor seating area with large screen tv this time showing the euro matches, it wasnt loud or rowdy and being at the back of the hotel we heard nothing. We will continue to use the hotel for each visit we make to London.

My husband and I stayed at the Alhambra Hotel for two weeks - our sixth stay since 2008. The Alhambra earns our five-star rating by ticking all the boxes: perfect location near St. Pancras/King's Cross rail stations; comfortable, clean, and well-maintained; friendly and helpful staff; convenient amenities including taxis arranged to and from the airports and discount tour tickets; and reasonable rates. We really enjoy being able to count on the Alhambra as our ”home away from home” as we hop on the Tube or bus to explore London, or take the train for day trips such as Blenheim Palace. We’ll be back!

Pros: Location is good, 5-7mins walk from king cross station and st. Pancras. Easy access to many places. Staff is friendly. Rooms are clean. Safe as you need card to go into the lift to your room. Cons: Luggage storage is chargeable. Water pressure is low thus will need longer time to shower. Room are not sound proof. Door doesn’t have stopper, thus it slams everytime. Definitely recommend to stay!

Such a Great Location & the Staff is Amazing! It’s located right next to Kings Cross & Coal Drop Yards which is convenient. Check in is simple & they even let you leave your luggage for free if you get their early & after your check out. The staff is so kind, to the front desk, Maintenance, Cleaning Crew & Management. I love how the beds you can change the color of the Lighting. There are plugs for your phone & a locker to store your stuff. Also a bar to hang socks or a Towel. They have a huge lounge area where you can chill or work & a kitchen. Pretty big kitchen, great way to save $ while traveling! Bathrooms are always clean & always hot water. They have events throughout the week which is great for connecting with new people. You can tell the staff is like family here & genuine souls! Definitely suggest checking out this Hostel when traveling to London! My next trip into London, I’ll definitely be staying here. 💚

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.

To here because of catching the flight after checking out from the uni student hall. The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4. Go upstairs via the lift to the level written 'hotel'. The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges. The staff is friendly and willing to solve problems. The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc. The free breakfast included for all guests is not very impressive but fair enough. It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK. The check out process is simple, just drop the card into the box named Check Out and you can freely leave.