Hilton London Kensington Hotel

The room was fine, but the Wi-Fi in some rooms was really bad, making it impossible to work properly. Aside from the Wi-Fi, the hotel service was excellent, and the breakfast was delicious with a wide variety of options, including plenty of fruit and drinks. I particularly loved their black pepper roasted mushrooms.

The hotel's location is super convenient, just a 5-minute walk to the huge Westfield shopping mall in West London, which has all sorts of restaurants and great shopping. The room was clean, and the AC worked perfectly for a July stay, though it was a bit noisy. Still, I slept well through the night. I'd definitely choose this hotel again if I come back to London.

The front desk staff were excellent. The hotel itself was old, but the amenities were great and the room was clean. The hairdryer's cord was a bit frayed, so it took some effort to use it. It would be helpful if they could check the amenities more regularly.

With Europe experiencing a heatwave, I chose this hotel specifically because it had air conditioning and a bathtub. Although the building itself is old, the AC worked wonderfully. I requested a quiet room, and they gave me one facing the residential area, which was very comfortable and peaceful. The breakfast offered a great variety of delicious options; the British breakfast was particularly good. I stayed for three nights and never got tired of it. It was a bit far from the city center, but the bus stop right in front of the hotel made it very convenient.

If you're staying here, you'll find the price reasonable, under 10,000 baht per night, especially since it's in Zone 2. Most places further in are over 10,000 baht. The hotel is clean and the service is standard. We requested two connecting suites for our daughters, and they had a sofa that converted into a bed. The furniture might look a bit dated because the hotel is old, but many things are clean and new. I liked the new Nespresso capsule coffee machine with complimentary large capsules. The tea here is also good. The bathroom has a bathtub with good water pressure, and the shampoo and conditioner smell nice. The only reason I didn't give it five stars is because it's a bit old and the mattress isn't very soft. But overall, it was a comfortable stay.

The hotel has a good location, very close to the subway station, making dining and shopping very convenient. The hotel itself is clean and tidy, and the front desk staff are warm and professional. Breakfast was also good. However, the bathroom is too small, and the shower setup could use an upgrade.