Novotel London West
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Novotel London West

1 Shortlands Hammersmith International Ctre, Hammersmith and Fulham, London, Greater London, United Kingdom
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hotel overview picture
Last booked 2 hrs ago
Highlights
Ideal location
Varied breakfast
Great views
Lots to do
Pets welcome
Amenities
Fitness RoomFree
Public parking
24-Hour Front Desk
Luggage Storage
Bar
Café
Taxi booking service
Meeting Room
All amenities
Property Description
The Novotel London West is an ideal hotel for business or leisure stays. From family city breaks to business trips in London, comfortable rooms and flexible meeting spaces make this Hammersmith hotel the perfect base. Kensington Palace & Hyde Park are a short tube ride, with the Eventim Apollo & Olympia London within walking distance. Walk 10 minutes to the Thames for bustling riverside pubs & restaurants. No matter the weather, enjoy the attractions London has to offer. 40 meeting and event spaces complement the hotel services, making it one of the most flexible venues in London. With the Piccadilly, District, and Hammersmith & City lines only a 5-minute walk away, this location offers superb transport links and effortless commuting across London Join us in one of our 2 restaurants or enjoy drinks in our welcoming Mirrors Bar & Terrace. Aroma, Buffet Style, is open for breakfast and dinner, whilst Artisan, A La Carte, serves elegant & carefully prepared dishes with locally sourced produce.
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8.4/10
Very Good
Lovely hotel in a great location. The services were commendable.
All 297 reviews
Surroundings
Metro: Barons Court
(610m)
Metro: Hammersmith
(730m)
Airport: Heathrow Airport
(20.4km)
Airport: London City Airport
(21.2km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Executive Queen Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Room With Queen Bed And Single Sofa Bed

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Junior Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
8

Superior Room With Queen Bed And Double Sofa Bed

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
8

Superior Queen Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
6

Superior Twin Room-Accessible

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
7

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
8

Superior Room With Queen Bed And Single Sofa Bed

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
5

Premier Executive Room With Queen Bed And Double Sofa Bed

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Premium Executive Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
7

Superior Room With 2 Single Beds And Single Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
297 reviews
  • Cleanliness8.5
  • Amenities8.1
  • Location8.7
  • Service8.2
Average for similar properties in London
Most Mentioned
Review summary
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Breakfast: Guests often mention the rich and varied breakfast offering, which includes options suitable for children. This contributes to the hotel's value for money, especially for families looking for accommodating meal services.(based on 58 reviews)
C‍H‍ ‍G‍i‍n‍a
August 3, 2025
We stayed 3 nights and very impressed about the hotel, the location is very close to bus/underground stations. The room is clean and tidy especially the bed and pillows are very soft that we slept so well
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
Room is comparably spacious . Very Good Service. Thank you Sunanda for arranging the doctor immediately . She is very helpful ☺️, and thank you Rebecca explaining the express check out service . She is very helpful too ☺️. Only the water pressure for the shower is not good enough . Others were all fine .
T‍e‍i‍o‍o‍q
July 22, 2025
Pretty basic - not hugely impressive, but has what you need. Location is good
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 12, 2025
Great stay at the Novotel London West. The hotel is really clean with daily housekeeping (you can opt out and they will give a free drink for every day). Room is clean and well maintained. Location is fantastic as there are various tube lines to get to central London. The station is just a 5 mins walk away with many amenities, there is also a Tesco superstore 10 mins away which we only found out on our last day. Overall, it’s a great value considering the well maintained, spacious room and the great location.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2025
Service good and staff are friendly. Hotel room spacious and clean. Location is good, close to tube stations and shopping centre.
1‍0‍2‍0‍9‍9‍*‍*‍*‍*
September 7, 2025
位置優越,距離Hammersmith地鐵站很近,附近吃飯、購物都很方便。房間比較大,尤其是衞生間的洗漱台很大。
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M‍1‍1‍2‍6‍7‍*‍*‍*‍*
September 15, 2025
超愛這家酒店 二樓還有一個露天陽台 非常方便 離地鐵站又超近
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
I had to leave the hotel a few days early due to a family problem and requested a refund. Unfortunately, even though I sent the hotel five emails, the hotel refused to even respond. This is disappointing and I request the hotel management to follow up. The answer is not important, but the fact that they are mishandling the customer is very, very bad.

Services & Amenities

Fitness Room
Bar
Meeting Room
2 Restaurants
Aroma
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Dinner
Special dietary options: Dairy-free, Gluten-free, Halal, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Fri] 06:30-10:00, 18:00-22:00,[Sat - Sun] 07:00-11:00, 18:00-22:00
Artisan
Style: A la carte
Cuisine: European
Open for: Dinner
Special dietary options: Dairy-free, Gluten-free, Vegan, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Tues - Wed,Sat] 18:30-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking, and Charge, £ 3.50 (approx. S$ 5.99) Hourly. Limited parking spaces Reservation not possible
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineWestern, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 07:00-11:00 Open
AgeFee
Children 15 years old and under
Free
Children 16–17 years old
£ 21.75 (approx. S$ 37.19) per person
Adult
Buffet:£ 21.75 (approx. S$ 37.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £ 50.00 (approx. S$ 85.48) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: £ 15.00 (approx. S$ 25.65) per pet per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1973
  • Renovated: 2012
  • Number of Rooms: 630
Phone:+44-20-87411555
Email:H0737@accor.com
The Novotel London West is an ideal hotel for business or leisure stays. From family city breaks to business trips in London, comfortable rooms and flexible meeting spaces make this Hammersmith hotel the perfect base. Kensington Palace & Hyde Park are a short tube ride, with the Eventim Apollo & Olympia London within walking distance. Walk 10 minutes to the Thames for bustling riverside pubs & restaurants. No matter the weather, enjoy the attractions London has to offer. 40 meeting and event spaces complement the hotel services, making it one of the most flexible venues in London. With the Piccadilly, District, and Hammersmith & City lines only a 5-minute walk away, this location offers superb transport links and effortless commuting across London Join us in one of our 2 restaurants or enjoy drinks in our welcoming Mirrors Bar & Terrace. Aroma, Buffet Style, is open for breakfast and dinner, whilst Artisan, A La Carte, serves elegant & carefully prepared dishes with locally sourced produce.

Frequently Asked Questions

What are the check-in and check-out times at Novotel London West?

Check-in at Novotel London West is from 15:00 and check-out is until 12:00.

Does Novotel London West have a pool?

No, Novotel London West doesn't have a pool.

How much does it cost to stay at Novotel London West?

Prices at Novotel London West vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does Novotel London West provide breakfast?

Yes, Novotel London West provides breakfast for guests. Breakfast option includes Western, Full English/Irish, Gluten-free, Vegan, Vegetarian.

What’s the cancellation policy at Novotel London West?

The cancellation policy at Novotel London West depends on your room type and booking terms.

What attractions are close to Novotel London West?

The closest attraction to to Novotel London West is Lyric Hammersmith Theatre, located just 480m from your search (straight-line distance) from the hotel.

What is the nearest airport to Novotel London West?

The nearest airport is Heathrow Airport, located about 24 mins from hotel by car (20.4km) away.

What is the nearest train station to Novotel London West?

The nearest train station is Kensington (Olympia), located about 20 mins from hotel on foot (1.4km) away.

Does Novotel London West have a restaurant on site?

Yes, Novotel London West has an on-site restaurant. Guests can enjoy delicious European, International cuisine.

Does Novotel London West offer airport transfer services?

No, the Novotel London West doesn't offer airport transfer services.

About This Property

Nearest AirportLondon City Airport
Distance to Airport21.24KM
Nearest Train StationKensington (Olympia)
Distance to Train Station1.42KM
Nearest Metro StationBarons Court
Distance to Metro Station0.61KM
Average Price FromSGD328
Hotel Star Rating4