Holiday Inn Lisbon-Continental, an IHG Hotel

Holiday Inn Lisbon-Continental, an IHG Hotel Reviews

Holiday Inn Lisbon-Continental, an IHG Hotel

R. Laura Alves 9, Lisbon, Grande Lisboa, 1069-169, PortugalView Hotel Details
Holiday Inn Lisbon-Continental, an IHG Hotel
Holiday Inn Lisbon-Continental, an IHG HotelHoliday Inn Lisbon-Continental, an IHG HotelHoliday Inn Lisbon-Continental, an IHG Hotel
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Holiday Inn Lisbon-Continental, an IHG Hotel Guest Reviews

4.3/5
Very Good
75 reviews
Verified reviews
Location4.3
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(75)
Positive reviews(72)
Reviews with photos/video(12)
Great service(13)
Convenient location(13)
Easy to get around(11)
Awesome stay(10)
Delicious breakfast(10)
Clean and tidy(7)
Close to metro(6)
Negative reviews(3)
Andrew
Run Of House
Stayed in Sep 2024
Solo travellers
10 reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Simple hotel with good location. Metro is nearby and easy to find convenient shop.
Response from Property: Dear Andrew,Thank you for the excellent review!We are happy to know the hotel's location allowed for an enjoyable visit of Lisbon, as we'd love to welcome you again soon.With warm regards,Ricardo Cunha
Anonymous User
Twin Room
Stayed in May 2024
Travel with friends
10 reviews
4.7/5
Amazing
Posted on May 10, 2024
breakfast is ok with fair service. room facilities are enough
Response from Property: Dear Client,We appreciate the good review and kind comments, as we hope to have provided an enjoyable experience.Please visit us again soon!With warm regards,Ricardo Cunha
Guest User
King Room Smoking
Stayed in Jul 2024
Other
2 reviews
4.0/5
Very Good
Posted on Jul 21, 2024
Location is close to metro station and it’s easy to get to the airport and to the city center. There’s the supermarket near about 5 minutes walking down the street. Rooms are little bit old. The real surprise was a cockroach in my bathroom, as for me, I don’t care, but anyway this is four stars hotel and I didn’t expect this. We arrived late and there was only one guy on the reception that night, it was the small line there - two people before us, but we had to wait about around 15-20 minutes to check in.
Response from Property: Dear Client,We thank you for the feedback of your recent stay and for the positive evaluation, at least regarding the score, as we deeply apologize for the reported issue, which is not accordin gto our aimed standards.Your comments will be shared with the hotel's management, and we'd like to improve ourselves following your experience.Best regards,Ricardo Cunha
Hoon Hoon
King Room Non Smoking
Stayed in May 2024
Couples
28 reviews
4.5/5
Great
Posted on Jun 13, 2024
Hotel location is close to the metro and train stations but just need to figure out where they are located. The staff at the check in and also dining area are very nice and helpful. Breakfast was nice enough and had a bit of variety. The shower room was better as it was covered by glass door. The overall hotel is a bit dated but no real complaints.
Response from Property: Dear Hoon Hoon,We are happy to know you enjoyed your stay at the Holiday Inn Lisbon-Continental and we appreciate the kind comments regarding our hotel and the service from the team.We hope you had a comfortable experience and that you visit us again in the future.Kind regards,Ricardo Cunha
Guest User
King Room Non Smoking
Stayed in Feb 2024
Solo travellers
3 reviews
4.0/5
Very Good
Posted on Feb 25, 2024
A comfortable and clean hotel. The staff are friendly and the reception area is welcoming. The rooms are a bit dated but comfortable. The gym is tiny and dingy - could do with an overhaul.
Response from Property: Dear Guest, thank you for your preference and feedback. We are glad to know that you enjoyed your stay and our team service. We are sorry about the gym not meeting your expectations and for any inconvenience caused. Looking forward to welcome you back to Holiday Inn Lisbon-Continental. Best RegardsRaquel Marcelino
Davidd
Twin Room
Stayed in Aug 2024
Family
6 reviews
3.7/5
Posted on Aug 16, 2024
Good. Room is big and comfy. Good breakfast too
Response from Property: Dear Davidd,Thank you for the kind comments and preference of Holiday Inn Lisbon-Continental, as we hope you had a very enjoyable stay.Kind regards,Ricardo Cunha
AnishM21
King Room Non Smoking
Stayed in Sep 2023
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Dec 10, 2023
Great location for groceries and getting about the city. Train station and bus stops only 5-10 minutes walk. Plenty of local bars and tasty restaurants for the foodies.
Response from Property: Dear AnishM21,Thank you for the excellent review and kind comments.We are happy to know the hotel's location met expectations and we hope this aspects allowed for an enjoyable visit of our city.Hoping to welcome you again in the future, we present warm regards,Ricardo Cunha
Chung Chau Paul
King Room Non Smoking
Stayed in Oct 2023
Solo travellers
3 reviews
3.2/5
Posted on Nov 3, 2023
location is convenient and staff are friendship. Room is out of my expect.
Response from Property: Dear Liaozhongzhou,Thank you for choosing Holiday Inn Lisbon-Continental and for giving us feedback on your recent stay, which we hope was an enjoyable experience.Kind regards,Ricardo Cunha
Umang Dhiren
King Room Non Smoking
Stayed in Jun 2023
Solo travellers
21 reviews
5.0/5
Outstanding
Posted on Jun 26, 2023
Excellent hotel in central location. Very helpful and friendly front desk / reception. Breakfast was nice.
Response from Property: Dear Guest,Thank you for your stay and your comments. We are happy you enjoy to stay at Holiday Inn Lisbon-Continental. Best regards. Alice Bancaleiro, GM
Mahdi taherian
King Room Smoking
Stayed in Jun 2023
Business travellers
8 reviews
2.5/5
Posted on Jun 30, 2023
The hotel was not of good quality in terms of the elevator and the type of rooms
Response from Property: Dear Guest,Thank You for your stay and your comments. The opinion of our Guests are very important to us in order to improve service and to get our Guests satisfation. The Elevators as per our information are in refurnishment. Please apologise all the inconvenience. Best regards. Alice Bancaleiro,GM
Anonymous User
King Room Smoking
Stayed in May 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
very good
Response from Property: Dear Client,We hope you had a very enjoyable stay andthank you for the excellent evaluation.With warm regards,Ricardo Cunha
Anonymous User
Twin Room
Stayed in Dec 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 14, 2022
Very nice staff and closer to a lot things. Easy to catch the metro
Response from Property: Dear Client,We are made proud by your good evaluation and kind comments regarding the staff. We are also happy to know the hotel's location met expectations.We hope to earn your preference again in the future.Kind regards,Ricardo Cunha
Ömer Malikoğlu
Run Of House
Stayed in May 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 12, 2023
Friendly staff smiley
Response from Property: Dear Mr. Ömer Malikoğlu,Thank you for the excellent evaluation and very kind comments regarding the service from the staff. We hope they made you feel welcome and that this allowed for an enjoyable stay.Warm regards,Ricardo Cunha
AN
Twin Room
Stayed in Oct 2023
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
Good hotel
Response from Property: Dear AN,We deeply appreciate your excellent evaluation and hope it resulted from a very enjoyable stay in our hotel.We'd love to welcome you again in the future and present warm regards,Ricardo Cunha
Hendrick2952
King Room Smoking
Stayed in Sep 2024
Business travellers
73 reviews
3.8/5
Good
Posted on Oct 5, 2024
The location of the hotel is very convenient. You can walk to a large shopping mall near the hotel. Shopping and dining are very convenient. This shopping mall is a circular building like a mosque. There is a supermarket on the first floor and phone cards are available. The room is also relatively large, the windows can be opened, and the lighting and ventilation are relatively good. There is also a Chinese restaurant nearby, which is very friendly for business travelers. However, the service of the hotel is really very average. It was very cold when checking in. The extra clothes rack made me wait for a whole day, and nothing happened. Apart from the cold and inefficient service, everything else is quite satisfactory.
Original TextTranslated by Google
6/7
Response from Property: Dear Hendrick2952,Thank you for the feedback on your recent stay and for the overall positive review.We are happy to know the hotel's location and amenities suited your needs. We also would like to apologize if our service was not on the same level; we will try to improve following your comments.Kind regards,Ricardo Cunha