Overall I loved this stay. The staff are all lovely, and the communal areas (bar, restaurant) are beautiful.
My room was very clean, although its age was showing. Some mould on the bathroom sealant (the type that is impossible to clean off), a missing spacer/rest on the toilet lid, and whenever the toilet was flushed, the cistern lid would raise! But a powerful flush, which is always welcome in a hotel.
The bed was so comfortable, I slept better than I do at home. There was plenty of tea coffee and milk in the room, also biscuits.
The wifi was excellent - best hotel in Shifnal for wifi.
Housekeeping staff are also brilliant - I was 'Do not Disturb' until gone noon, and still my room was pristine when I returned that night. I've stayed in much more expensive hotels where I would have missed housekeeping in this situation.
The only real problem for me was the temperature. To be comfortable I had to turn the radiator off and leave the window open. I was on the second floor, and so presumably was getting the heat from the rest of the overheated hotel, and so this was where the star rating for environmental friendliness went down to 2.
I suspect the hotel generally heats to around 28 degrees or more - it was positively tropical, so this may be a bonus for some people, especially in winter.
But this is overall a great hotel for the price, and was quiet at night, even during the party season. It's certainly my first choice for staying in the area.