Hotels near Porte de Roubaix in Lille

Stayed one night (driving through Lille) with the family. We reserved a ‘Family Room’ and got two adjacent rooms (connected through an inside door), hence had two bathrooms, TVs, the whole lot. The hotel looks recently renovated (or built), it is very well located in the city center of Loos, plenty of places to eat nearby, a beautiful park, and a Carrefour (in case you need some groceries). The hotel has all measures for dealing with COVID-19 and the breakfast was served to ensure guests are not on top of each other and the food. The staff was super friendly and helpful. Highly recommended and will pass by again.

We had a horrible experience with Mama Shelter Lille. We got stranded in Lille so booked last minute, which was only possible through *********** with prepayment. When we arrived late in the evening with our children it turned out there was a very loud dance party going on in the hotel, reception area and bar. Our rooms would be just above this. One member of reception staff laughed with us for being so stupid to prepay, said there was nothing to be done, and continued chewing gum and slopping on his chair, smirking and oggling the party-goers. It was like standing with the children and our bags in a very loud and sleezy night club, and I stood there for an hour with the basses banging on my ears while his colleague did try to fix things, but he couldn't contact anyone from the hotel or do anything or wasn't allowed to do anything at all, except in the end find us another hotel because by then it was after midnight and I couldn't book anything else anymore. Tried to call them several times today about my refund, but no one picked up the phone. If you want to try sleeping in a loud night club with funky furniture, this is your place. If not, or if you are traveling with children, best to stay away. It's not for you. Wish we knew. I am still trying to get my money back...

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.

If you want to actually go to Lille, DO NOT BOOK HERE, you’ll never make it!! We booked this hotel in May 2022, for two trips in September and October 2023 for the rugby World Cup, well in advance and getting good prices. It was after that we realised what a shambolic, fraudulent, rogue trader outfit this hotel actually is. They first cancelled our October booking claiming they no longer owned the apartments anymore (?). We had a booking for five, they offered two single rooms as an alternative…..?! *********** did little to help, and we were left spend over £1000 more to get alternative accommodation which, quite obviously, was limited and now very expensive. Once is frustrating….. surely they wouldn’t do it again…. They’ve now cancelled our September booking, claiming renovation work that won’t be complete. Who is renovating their hotel in the middle of the World Cup…. So they’ve cancelled the reservation, and *********** have provided a one bed studio outside of Lille as a ‘suitable’ alternative….. for five adults 🤦🏼! Incompetent, fraudulent, thieves. Do not book, they’ll overbook and cancel you, leaving you to pick up the tab.

Very well Inconvenient there is no parking except paying or places to be able to park around the hotel

We chose this hotel on cost, but it turned out to be very well-located, an easy 10-minute walk from either Lille station and the city centre (Grand Place), and even closer to the old town. The hotel is clean and functional, with all the basics: comfy bed, tiny but well appointed ensuite shower-room, small desk and surprisingly comfortable chair, blackout blind on the window... Breakfast was the usual cold buffet items: cereals, fresh fruit, yogurt, cheese, breads, croissants, preserves, plus juices and hot drinks. All high quality except the whole apples (there was fruit salad too), which were dull and several were bruised - both mornings. Wifi was good both in our 4th floor room and in the breakfast room. Staff were rather dour, and not quite on it clearing breakfast detritus, for example, but that was fairly minor issue for us. But it was the location which made it special - just round the corner from Rue du Gand, a pretty cobbled street full of eating establishments and gateway to both the old town and the main centre.

Les fenêtres sont pas isoler il font passer un froid de ouf

On the last day of our stay I had to get onto reception to clean room no toilet paper no clean towels. The receptionist said you were in your room. That's why we could not clean it, so 8 said OK my husband and I will go out for an hour. We came back and the maid was just finishing off the room. The walls had filled in holes and wood hip paper over them. The toilet no bleach down and had to use my hand wipes to clean toilet. You have to mind all the steps when getting out of toilet and bathroom, also make sure you shut your hotel door properly as it does not shut itself. The breakfast croissant were greasey, I took my own teabags. As the ones they had were mint and the coffee pod machine was filthy don't use. We stayed in room 306 avoid, as you will here very loud noise off buses, cars beeping there horns at each other every night and day. Before the pandemic we stayed in room 308 that was OK. When you try to speak to reception they don't understand you unless you speak in French. Breakfast we went for 6am and around 7am was absolutely full no seats or tables. Seats are like wood and metal tables all wonky. One of the machines were broken in breakfast area. One of the breakfast staff always swapping things round when your trying to have a quiet breakfast. Like setting bowls and hot plate up again. Say its a 2 star instead of 3 star, the microwave you can only put microwave chips on from carrefour. Lille is 4 times expensive now and beggers argue with you and follow you around till you give them money. If you don't give beggers money they try to take your bags off you and I think got the jest they are threatening you. You have to walk away from them quickly. We will never go there again.

I had stayed here previously and been very impressed so returned. Staff very helpful and friendly. Rooms excellent/comfortable. Had a lovely meal in Ma Reine restaurant - also good cocktails served on the patio area. Wide selection and range for breakfast. Excellent value. Good location close to Eurostar and the Old Town.

The location is very good, just beside the train station in Fran, less than 5 minutes walk. It takes more than 10 minutes to walk to the European railway station. It is less than 10 minutes from the hotel to the old city centre. Carrefour, Chinese restaurants and western restaurants are on the doorstep. Eating is more convenient. The hotel is old and relatively clean, but the rooms are small and the European hotels are like this.