Compass40516620253
August 27, 2024
I stayed for the second time in an Ibis Hotel that needs major refurbishment. It is dated back to the 80s. The rooms are so dreary. It is really disappointing. The customer service is non existent. The breakfast is boring. I think I will need to find a different étape hotel. It says that it is a 3 star hotel. They should be reclassified. The room for €112 a night was really basic. I wanted to have a comfortable double room with a big bed which I got but I did not want to have bank beds also in the room. No coffee or tea maker. No UBS plug in the room. The bathroom has dispensers but no soap in them. When I checked in, the receptionist never asked me for any identification, just my name. The hotel has no lift and my room was on the second floor. What about if a disabled person book the same room?? Staffs were not putting themselves to ask if I needed anything like where to eat for dinner . Breakfast, no ambiance, poor selection. All in all not a pleasant stay.