Yaduo S Hotel, Guanghui Oriental Red Plaza, Lanzhou

I am very dissatisfied with this stay and will never stay again. The front desk staff had a bad attitude. On November 13th, there was a boy at the front desk named Shi Xuan. When I went out, I told him in advance to extend my stay and cleaned the room. I turned a deaf ear to it. In the afternoon Ctrip called me and asked me to check out, but the boy hesitated and refused. When I returned to the room, I saw that the cleaning was not clean. I stayed for three days, and I should change the sheets and quilts every two days. This is the standard. They didn't change it. I had a barbecue at night and didn't wipe the oil on the table. There were no paper towels in the bathroom. I then told the front desk about the problem and they realized something was wrong. I asked whether they should change the sheets in the afternoon. At 2:30 on November 14th, the front desk was there. Two men, one was busy and the other had no customers to serve. I wanted to get out of my car and wanted to get a discount. I thought he was busy. After waiting for a while, he still didn’t say anything, so I told him that I was going out in my car. The man didn’t show up. say. The voice was also very loud. I screamed and ignored her. I will never stay here again. From now on, this hotel has been blacklisted because of the front desk guy. I don’t understand why these two men have such bad attitudes. Where did I offend them?

I checked in at 11 o'clock in the evening. I was already very tired. The room was very cold and the quilt was very thin. Then all the sockets had no power and the lights in the room could not be turned off. Finally, I negotiated with the front desk to change the room. It was still very cold and the experience was not good. None of them are good. I will never stay here again. You should choose carefully.

This hotel is great! The service is excellent. If you ask anything, you will just ask without saying a word. It is called adding WeChat. WeChat is convenient. We will deal with it as soon as you receive WeChat. The result is ignorance and neglect. There is no service attitude at all! There are many dirty places in the room and they have not been cleaned up. The services are not worthy of the price of 500.

I told them many times to ask for cleaning. I called three times but no one came to take care of it. The fruits in the refrigerator were all broken and the refrigerator was also broken. The service was extremely slow and delayed again and again.

Facilities: normal standard Hygiene: The room is not adequately cleaned every day and only sits on the surface. Environment: OK Service: I feel like their member ordering attitude will be different immediately. However, I still like to use Ctrip. It has guaranteed late check-out breakfast, etc. However, it cannot replace the reliability provided by the platform. Something happened. The clothes were not delivered after being washed. The first phone call told me to call for surveillance as soon as possible, but I still felt that it was very difficult to communicate through Ctrip in the end. As a result, I didn’t even eat breakfast and said I found it so I could go up and take a look. I went to the door of the room and said that I needed to take photos for verification, so I was asked to come in. I guess the training on this polite detail was not in place. I went directly to the bed. Normally, if I don’t change my shoes, I can wear my shoes outside and enter the guest room? Stop him immediately and the waiter will wake up. Hey😑. Thank you for finding it. Guests doing laundry need to be careful. If you don’t summarize carefully enough, your clothes will disappear. The service as a tourism management needs to be improved.

東方紅廣場亞朵酒店設有免費的停車場。（第一次去蘭州旅遊，唯一覺得比較奇怪的是蘭州很多酒店，都沒有停車場。） 酒店附近有超市，商場，還有吃飯的地方，對出門在外的遊客來説很是方便。 去酒店前台辦理入住，客服看我們是三人，又免費送我們一份早餐，早餐品種豐富，食材也新鮮。無論是辦理入住，還是退房，客服服務態度特別好。 酒店各項設施特別人性化，讓顧客入住感覺十分舒適。

酒店很智能，各項服務也很貼心，入住和離開時還特意給小朋友贈送了小禮品，酒店的早餐也很不錯，小朋友很喜歡。酒店位置在老城區，距離周邊的小吃街都不選，旁邊還有地鐵站，位置挺方便