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Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(54)
Positive reviews(53)
Reviews with photos/video(24)
Awesome stay(19)
Great service(13)
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Clean and tidy(6)
Near shopping area(5)
Negative reviews(1)
Gutgut
Superior Twin Room
Stayed in Apr 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
The location is great, it's easy to get there, it's clean and the public bath is very comfortable. The barbecue diagonally opposite is delicious, but reservations are required and there is no English menu. There is Jing'an at the end of the street, where you can browse 24 hours a day.
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Guest User
Standard Double Room
Stayed in Apr 2024
Friends
5 Reviews
3.8
/5
Good
Posted on Apr 9, 2024
Location: It is about 7 minutes walk from Kyoto Station, which is relatively close. There are many places to eat and drink on the street downstairs, and there are also many shops in the nearby blocks, which is good. However, there is a big bug that there is a main road in front of the door. The noise of motorcycle gangs racing at night is very loud, and the soundproof glass cannot block it, which affects rest. If it is a room by the road, this is completely unsolvable.
Service: It should be said that it is okay, nothing wrong
Hygiene: Overall it is okay, but there is a long hair on the wall of the bathroom on the first day. It is probably missed when cleaning. Others are okay, but there are still many details that are not good enough. There is hair in the corner of the room, and the TV remote control is very dusty. After a few days of cleaning, the room is still like this , it seems that the cleaning staff doesn't care about these places at all
Facilities: I stayed in a double bed room, everything else was fine, but the air conditioner was very **, the air outlet was facing down and facing the bed, it was not ventilated when it was turned on, it was very cold and noisy when it was turned on, which was really hard to understand, and, on the first day of check-in, the air outlet cover felt like it was about to fall off, I pressed it back with my hand, and the air conditioner controller was also very difficult to use. In short, this air conditioner is really the biggest complaint, and the inability to open the window has a huge impact on the check-in experience
Breakfast: OK, there are only two options, but it's barely OK
Others: You can rent bicycles for free, which looks easy to ride, which is good
Summary: Due to the air conditioning and noise issues, I didn't rest well for two days, not recommended
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Yolanda P
Superior Twin Room
Stayed in Mar 2024
Family
3 Reviews
4.7
/5
Amazing
Posted on Apr 6, 2024
Advantages: The hotel service and attitude are very good. There is a hot spring in the hotel, which the whole family can enjoy.
Disadvantages: The smell of bleach in the hot springs is very strong, and I personally don’t like the smell. In addition, breakfast has the same two items every day. It would be more appropriate to have one or two more options.
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Guest User
Stayed in Mar 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 2, 2024
The room is a little small, but the environment is very good. It is less than ten minutes' walk from the station. It is very convenient to travel. There are also a wide range of restaurants, coffee shops, and *****tores downstairs. The hotel's bathhouse is very comfortable and the service is very good.
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Anonymous User
Stayed in Mar 2024
Solo travellers
5 Reviews
4.5
/5
Great
Posted on Mar 27, 2024
Entrance has nice decor. Lication is excellent. Staff proficient in English. Public hot bath is soothing after long walk in the city. Only my bathroom got window with view of the sky which was disappointing as I am used to waking up by the light of day.
Yanmeimei
Stayed in Feb 2024
Family
119 Reviews
4.7
/5
Amazing
Posted on Mar 7, 2024
Facilities: new, hot spring pool is too small
Hygiene: clean and tidy
Environment: OK
Service: The ladies are average to Chinese tourists
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Guest User
Moderate Twin Room
Stayed in Feb 2024
Family
27 Reviews
5.0
/5
Outstanding
Posted on Feb 21, 2024
The hotel is very close to Kyoto Station
Breakfast was good and well balanced
The facilities are very new and the rooms are large
Tatami is very comfortable
Although it's along the street, it's very quiet
The public bath is large and comfortable
The surrounding public transportation is convenient and it is convenient to go anywhere.
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Guest User
Superior Twin Room
Stayed in Feb 2024
Family
2 Reviews
4.0
/5
Very Good
Posted on Mar 5, 2024
The wabi-sabi style decoration is very Japanese. It is a few minutes' walk from Kyoto Station and Isetan Department Store, which is very convenient. There are also bicycles for rent in the lobby. You can take a bath on the first floor, which is relatively small. There's also free ice cream to enjoy. not bad
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Anonymous User
Moderate Twin Room
Stayed in Feb 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Feb 14, 2024
The location is close to the station, the room is relatively spacious, the design is beautiful, and the living is comfortable. The hotel has complete facilities and is in very new condition. The Western breakfast provided in the restaurant on the first floor is also of high quality. If you have any reasonable needs, please inform the staff and they will handle them accordingly. If you can communicate in English or Japanese, this store will be a pleasant choice.
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Wendy
Standard Double Room
Stayed in Feb 2024
Family
4 Reviews
4.2
/5
Very Good
Posted on Mar 3, 2024
The hotel is well-located and clean, with several restaurants nearby. The only drawback was having to pick up the hotel's basic necessities at the front desk, but other than that, it wasn't too bad.
Juanjuandemaoba
Moderate Twin Room
Stayed in Feb 2024
Family
4 Reviews
4.5
/5
Great
Posted on Mar 2, 2024
The medium twin room I booked was much more spacious than the one I stayed in Tokyo last time. It was clean and tidy, and I could safely pack a suitcase of at least 28 inches. Moreover, my 7-year-old child who was traveling with me could sleep on the sofa in the room, which was very wide and soft. Just ask the front desk for a quilt and pillow, there is no need to pay extra. There are sockets on the bedside and table in the room, which is very convenient for charging. Even if there is no need for cleaning every day, the service staff will bring replacement towels, bath towels, tea bags and the like.
The staff at the front desk and cafe are very friendly and have very good service attitude. The air conditioning in the room is very powerful and it is not cold at all. The hot springs in the hotel are very comfortable to soak in! The space is also spacious, and there are free popsicles to eat after soaking. Children soak in it every day, and everyone said yes when asked! For Western breakfast, you need to get a breakfast coupon at the front desk one day in advance and choose it. Although there are only two types, the nutritional combination is very balanced. I stayed for 5 nights and I didn’t get tired of it. It tasted great!
The location of the hotel is pretty good, with Shichijo-dori at the door. Although it's not next to Kyoto Station, it only takes 10 minutes to walk there. There are izakayas, okonomiyaki restaurants, convenience stores and affordable restaurants nearby. Don Quijote is just a little further away. , just walk a few more steps to reach Yodobashi in front of the station, which is very convenient.
Disadvantages: 1. There is a little dust and hair on the floor in the corner of the bed, which may have been missed during cleaning, but it does not affect normal sleep;
2. Rooms facing the street will hear various sounds from the street at night. The streets here in Japan are actually very quiet, but once a large-displacement motorcycle passes by or a police car or ambulance passes by, it becomes very noisy. I hope they can be replaced with soundproof glass in the future! 😁
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yen918
Deluxe Twin Room
Stayed in Feb 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Feb 16, 2024
The hotel is very close to Kyoto JR Station, only a few minutes away, and the hotel staff is very friendly. We took an early flight and could leave our luggage at the hotel. We can also check out and store our luggage, which is very convenient. The hotel provides washers and dryers, as well as hot springs. Provided. After you go out to play, you can go back to the hotel and soak in it.
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Guest User
Standard Double Room
Stayed in Feb 2024
Business travellers
2 Reviews
4.7
/5
Amazing
Posted on Apr 2, 2024
Good location that has clean rooms. Just be ware that they may not read the original requests put into the booking so I had to change rooms. Other than that, the hot spring was nice, although it was not very warm. They clean everyday which is nice and the staff are welcoming.
Guest User
Moderate Twin Room
Stayed in Feb 2024
Family
7 Reviews
5.0
/5
Outstanding
Posted on Feb 8, 2024
Convenient to travel, very close to Kyoto Station, convenient for shopping and travel, Yudobashi and Isetan shopping malls are nearby, FamilyMart is downstairs, the hotel has a hot spring, a bonus, overall satisfied