Guest User
August 28, 2023
I stayed at Ryokan Village Kiramaki in August 2023 with my family and another family of friends. In total we took 3 rooms as there were 4 adults and 5 girls. The place is wonderful and the rooms are wonderful in Japanese style, clean and equipped with everything you need. It feels like being in medieval Kyoto 500 years ago. What struck me most was the helpfulness of all the staff in trying to make our stay in Kyoto easier. Unfortunately, we caught a typhoon that paralyzed the country on the last day and we were unable to return to Tokyo. We asked the staff if we could stay one more night and they gave us back our 3 rooms and did not want to be paid, since we had had the inconvenience of the trains being blocked by the typhoon. This has never happened to me in my life. Truly exceptional people with infinite kindness and professionalism. absolutely recommended.
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