City's Hill Hotel

Just home from a fabulous week at this hotel and we loved it.The restaurant and bar staff are fantastic always friendly and attentive at all times. Food was good quality and tasty. Rooms are small but clean. On site shop is good value for money and he has lots of bits for last minute shopping and friendly service. Their is very little entertainment although they are very nice it's just music playing and not much interaction otherwise. The hotel is not far from the centre although I don't suggest walking the buses are regular and cheap 😉. Views are fantastic from the hotel but it gets quite windy are you're quite high up

Great location, excellent views. Booked a room with balcony and view and got a great room. The staff at the restaurant and bar are exceptionnel. Great food and attention to detail by staff is the reason I recommend this hotel. The only downside is the spa manager, who is a crook to say the least. You will see him creeping on guest by the pool side and offering different prices for the same treatments. He will approach single females in a creepy way and his wife would watch! I would advice everyone to not pay more then €50 for everything because that's what most get or better yet visit local Turkish baths and definitely wait for your holiday rep before dealing directly with the spa.

Hotel is in a beautiful location overseeing the gulf of Kusadasi! The staff are soo welcoming and friendly they bring good vibes and entertainment! Osman and Seckin especially made our stay very memorable and fun! One of the best hotels you can stay in!

I had amazing stay at he the city hill hotel really recommend this to everyone, the osman and seckin from entertainment team are doing amazing job, there is really good view from the hotel. Very good hotel personel is good food is good no complaints :)

I had a wonderful vacation In city hill hotel The room was nice and clean The restaurant was good servis was good And the animation team was also good thank you osman and seckin for making great time The acivities in the pool was also good …………..

Our room was clean and nice, the location of the hotel, the restaurant service is nice, the staff is good and especially the animation team made our holiday beautiful, thank you for everything. See you soon osi ………………………………………………………………..

Best holiday ever ❤️ very kind staff, beautiful view from our room and lots to do, my 4 year old daughter loved the pool and the park next to the pool. Delicious food with lots of option. Hope to visit soon again.

This is an honest review and I am very fussy. There were 3 disabled with mobility issues,Yes I guess the hotel is a little dated but we did not see thread bare carpets as described by others. The hotel was spotlessly clean, The rooms were clean,beds a little on hard side yet still comfortable,towels and bedding renewed each day, bottled water in room an empty fridge which was great for after sun lotion, there were quite a few loose door handles on balconies. The rooms on 6th floor had stunning views of town and harbour . The food was delicious,hot and covered, there was plenty of choice and nice man cooking fresh omelettes and fried eggs in morning plus pizza etc later in day. The drink choice is very limited vodka or gin and they charge for bottled water €3 . The pool is excellent but cold and very clean and whole area kept spotless by a friendly cheerful man .. please be aware it's very slippery on the tiles if they are wet. The staff are amazing Hakan the restaurant manager literally ran his feet off all day and evening and looked after us like we were royalty, he was such an asset to the hotel and deserves a pay rise, he got us drinks at the pool and outside at tables what a lovely man he is. The spa does a wonderful massage and Turkish bath and Tesla and Engin were amazing . The manager was brilliant I had an issue with my room and it was rectified in minutes. Such attention to detail deserves my 5 stars. Now the disappointing bit, there was no daytime activities just music which looped over and over, but it wasn't too loud or intrusive. There were raffles and Bingo and I urge you not to buy any as Jerry sells tickets cut price to those he favours and what do you know that couple won line 2 lines and the full house! We made him take back tickets before the game and he only gave us money back when I told him I was going to write on TripAdvisor, the raffle we had tickets for we did not even see it being held. The hotel would do much better by replacing Jerry next year and finding someone interested in people enjoying their holiday than making money out of them . At night they did karaoke and a few quizzes and an acrobatic show but it was far too late mini disco at 9pm . Tom from the entertainment team was nice to us after we complained as was Jerry, but was that because they didn't want this review? They even waved us off. Jerry did apologize but it does not change it was unfair to other players who brought expensive tickets a ***** of 6 for (€500) then sold some to others for €200 ! And all you win is a mini massage or face mask . They even told us to play for free after we complained but we said no as that still wasn't fair to other people who paid . The holiday rep umit (sorry if spelt wrong) was very nice and spoke to us every day even though we didn't book trips because of our mobility issues. Engin we miss you and your lovely hugs, your friendly smile and warm personality. All in all we had a wonderful week away and would recomm

The staff are friendly. I asked for them to move us to the balcony view and this was done swiftly. Food was good. Needed to be labelled. Rooms quiet spacious . However there was no iron. Irene Dublin