Yonghu2678726194
September 14, 2023
The facilities are outdated, the front desk service attitude is extremely poor, they did not call to inform me during the room change, and privately changed the deluxe business double bed to an ordinary single room, and I had to pay extra to book it from the front desk. They also said that the phone registration error was the customer's problem, and after cleaning the room, they entered the room again to take pictures of luggage and other private items, seriously infringing on the customer's privacy rights and human rights, and denied that there was no invasion of privacy, and even told me that it would not be considered an invasion of privacy if I stuffed items such as underwear into the quilt. The hotel company has been involved in many labor disputes and has extremely low ability to perform its duties. The boss also indulges employees and has no attitude or idea of solving problems or apologizing. He even used the recent shortage of rooms as an excuse to say that you can't get a room at 268 no matter how much you pay. How ridiculous.
Original TextTranslation provided by Google