Hilton Garden Inn Kunming Dianchi

The overall layout of the hotel is pretty good. It is equipped with a robot, which is very convenient for delivering items. The service provided by Xiao Huang at the front desk is very good and he gave a lot of travel suggestions!

The hotel is very quiet. Although the room is facing the road, the soundproofing is very good. In the morning, you can't hear the noise of the floor attendants. The curtains in the room are also very light-proof, and the children sleep very well. The breakfast is also good, millet porridge, croissants 🥐 but no bacon 🥓, Yunnan specialty milk fan, braised pork for breakfast, mapo tofu, in fact, it can be lighter. The attitude of the hotel waiters is very good. The floor waiters will greet us warmly when they see us. Xiao He in the restaurant saw that we were with the baby and prepared wontons for the child. Thanks to the sisters and brothers at the front desk. It happened to be the child's birthday. They drew greeting cards for the child and sent cakes. Thank you very much, which made the child very happy.

The hotel is OK. It is a business and holiday complex hotel, more business-oriented. I took my child to Dianchi Lake to take the cable car. The child liked it very much. In the morning, when we went to the restaurant, Sister He specially poured milk for the baby. When we checked out, she gave her a lollipop. The pine mushroom biscuits bought in the hotel were delicious. It is recommended that the hotel add a bed fence. I am worried that my 2-year-old child will fall out of the bed when sleeping.

There were too many children during the May Day holiday. The hotel did not have a children's playground. There were painting activities in the lobby. After check-in, lollipops were prepared for the children. The lady at the front desk also reminded the children to brush their teeth after eating the candy. This really bothered me. After checking in, I took my children to experience painting flowers. Adults can drink coffee with their children. There is a coffee buffet in the lobby during May Day, which is very user-friendly. Miss Xiao He provides very good service, is very interactive with children, and takes them to play together.

The room is very new and the environment is OK, but there is a smell in the corridor, which is not very pleasant. The service attitude at the front desk is very good, especially the front desk person named He, who is very considerate and calls back for a visit. What I can't understand is: the snow cakes placed at the front desk are actually There is a fee, and we were asked to pay after eating. It was two yuan each, which was outrageous and the layout was too small. Breakfast could be richer and the taste needs to be improved.

The quality of breakfast is probably not up to Hilton standards, with few varieties and poor hygiene. The plates and milk cups were not cleaned. The service was very good. The chef at the noodle cooking counter was very nice and the soft-boiled eggs were also up to standard. There was only one person at the front desk. I waited a long time to check in. The service was also very good. They introduced the local characteristics in detail and gave me a guide map. EG

The room is very clean. The newly opened hotel facilities are very new and very convenient. It is especially worth mentioning that the breakfast is delicious and has many Yunnan specialties. The chef and waiters in the restaurant are also very enthusiastic. EH