Sakura Elite Hotel Kuala Lumpur Reviews

Response from Property: Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!” “We're really grateful and appreciate you taking the time to share your rating with us.”Regards,ANNEAFOM SAKURA ELITE KL

Response from Property: Dear guest,Thank you so much for your fantastic review! We're delighted to hear that you had an awesome and memorable stay with us in the heart of Kuala Lumpur. Our team takes great pride in providing friendly service, and it's wonderful to know that you found our reception staff and team members welcoming. We're glad you enjoyed our spacious dining area and found it perfect for your needs. Being within walking distance to key attractions like Petaling Street, Central Market, and the Petronas Twin Towers is definitely a highlight of our location. We can't wait to welcome you back for another fantastic stay in the future!

Response from Property: Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!” “We're really grateful and appreciate you taking the time to share your rating with us.”Regards,ANNEAFOM SAKURA ELITE KL

Response from Property: We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.Regards,Anne

Response from Property: Dear Ahmed,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Regards,ANNEAFOM SAKURA ELITE KL

Response from Property: Dear Sumi,Thank you for taking the time to share your feedback regarding your recent stay at Sakura Elite Hotel. We greatly appreciate your valuable insights.We're pleased to hear that our hotel's convenient location near Tungshin Hospital was beneficial for your visit. Ensuring our guests have easy access to nearby facilities is one of our top priorities.We also acknowledge your comments regarding the age of our property, previously known as the Sandpiper Hotel. We understand that while our rooms may have a classic charm, we are continually working to enhance and update our facilities to provide a more modern and comfortable experience for our guests.Your feedback is invaluable to us as it helps us identify areas for improvement. Please rest assured that we take your comments seriously and will use them to guide our ongoing efforts to enhance the guest experience at Sakura Elite Hotel.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.If you have any further comments or suggestions, please feel free to reach out to us directly.Regards,AnneFO MANAGER SAKURA ELITE KL

Response from Property: Dear Ramly,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how uncomfortable it must have been to stay in a hot room without proper ventilation.We are actively addressing this issue and working to ensure that all our guests have a comfortable and enjoyable stay. Our maintenance team has been notified, and we are taking immediate steps to rectify the situation.In the meantime, if you encounter any further problems or require assistance during your stay, please do not hesitate to contact our front desk staff. Your satisfaction is our top priority, and we are committed to making things right for you.Once again, we apologize for any inconvenience caused and appreciate your understanding.Regards,AnneFo Manager Sakura Elite KL