Hotel in Excelsis

Extremely good friendly service , nice spacious rooms. Run by mother and son, service standards meets any five star hotel. Good views, spacious rooms, probably the nicest place to stay in Pag island. Ten minutes by cab to the clubs it’s a great location. For vegetarians there are enough options made by the chef and very tasty food as well. I will highly recommend this to all travellers.

Reception is rude, we asked for hot water - they said no. We asked for a kettle - they said no. We asked for them to heat up some water in a microwave they said no. We can’t do anything. They don’t offer iron even on request. Never seen such an absurd service from a 4 star hotel.

We had a wonderful stay at this hotel. It's every bit as beautiful as it appears online, but we paid for that and expected it. What moved me to add a review was that the staff were absolutely wonderful - warm, friendly, and incredibly helpful. The day we arrived, we discovered that our rented car had a puncture. We then discovered that the car did not have a spare tire. I was gearing up to spend my 3 days at the In Exelsis sorting this out, as the car rental company were not helpful. However, a member of the bar / restaurant staff, Ivan, spotted me trying to find a mechanic. Without being asked, he approached me and offered to help me sort it out, making my problem his problem. Amazing service from a lovely guy. He organised for the hotel maintenence guy (whose name I didn't catch but who was also incredibly helpful) to repair my tyre enough that I could make it to a garage. Meanwhile Luzia and another lovely woman on reception had lined up a garage for me, so they were ready for me on arrival. Brilliant teamwork to make a real headache go away and allow me to fully enjoy my time at the hotel. Ivan also gave us an excellent beach recommendation which made for a really great final day on Novalja. So, a huge thank you from us to all the staff at the In Exelsis, whose welcoming approach meant we had a really wonderful stay.

A very nice hotel on a great location with a stunning view and the most beautiful sunsets.. Everything is reallu great but the "Oscar goes to" F&B deparment.. They really do a perfect job so congrats to their manager.

Hotel with nice stylish design but rooms lack of amenities which is unacceptable in a 4 stars hotel. For example, our toiletries were not filled: the shampoo holder was empty on our arrival day and stayed empty during the whole stay (cleaning lady did not remember to fill it). No other toiletries available, nothing, not even the shower gel. Our fridge was not working properly so we didn't use it. No minibar! If you wan't it yo need to call the reception to fill it. No coffee/tea amenities i.e kettle in the room and that is the biggest minus! Otherwise, the massage we had was good, the pool and the pool area are nice and clean. Breakfast a little boring, they give you the small small menu to choose from each morning, after three days you wish to eat somewhere else. Had dinner and it was a bit expensive (A'Mare restaurant). Otherwise during the day you can choose something from the pool bar menu (burgers, sandwiches, salads...). Staff is very kind and polite.

This hotel has a coherent stylish design which makes it very appealing. It is located outside the "party center" of Navalja thus it is quiet, yet only a 5mins drive from the center. All staff whom we dealt with are exceptionally friendly and helpful. The Spa is run by a trained physiotherapist who is very knowledgable and professional. Whilst the choice at breakfast is good, it is the very same every single day which we found annoying. The "selection" of teas is poor, so if you are a tea person bring your own. Unfortunately, there are a few things that one does not expect in a 4-star hotel: no amenities in the bathroom other than body & hair shampoo, only one free bottle of drinking water per stay, no water kettle in the room, very soft mattress, no pen nor note pad in the room, bathrobes are only provided upon request, very slow WLAN (which however is free in the entire hotel). Most inconvenient is the fact that one has to bring and pickup one's laundry to and from reception, as it is not picked up / delivered by housekeeping. Very annoying was the problem with the toilet paper dispenser which was only glued (as opposed to bolted) to the bathroom wall and fell off three times during our stay. Overall, a very nice hotel which is only a few steps away from being a true 4-star hotel.