Fairmont Mount Kenya Safari Club

Fairmont Mount Kenya Safari Club Reviews

Fairmont Mount Kenya Safari Club

Mount, Kieni East, Nyeri, 10400, KenyaView Hotel Details
Fairmont Mount Kenya Safari Club
Fairmont Mount Kenya Safari ClubFairmont Mount Kenya Safari ClubFairmont Mount Kenya Safari Club
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Fairmont Mount Kenya Safari Club Guest Reviews

4.7/5
Amazing
54 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(54)
Positive reviews(47)
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Negative reviews(1)
Sudeep
Fairmont Deluxe Twin Room
Stayed in Apr 2023
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on May 29, 2023
Excellent location, nice animal orphanage ,
Response from Property: Dear Sudeep,Thank you for your kind review! We’re delighted to hear you enjoyed our excellent location and the animal orphanage. It’s a special experience to connect with wildlife and support conservation efforts.We hope to welcome you back for more great memories in the future!Best Regards,Veronique DelattreGeneral Manager, Fairmont Mount Kenya Safari Club
Missyimu
Garden King Suite
Stayed in Aug 2024
Couples
13 reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
This is one of the most satisfying hotels during this trip to Kenya. The environment is very good and the room is clean and tidy. There is also a fireplace. The service staff will help to light the fire at night. The restaurant tastes good~ The hotel is in a good location and should be a must-see hotel for visiting Mount Kenya^_^
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Guest User
Fairmont Deluxe with Queen Bed
Stayed in Sep 2024
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Very beautiful, many items to choose from.
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Guest User
Fairmont Deluxe Twin Room
Stayed in Jan 2024
Family
19 reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
Environment: Very comfortable Hygiene: clean The service was excellent Facilities: very good Fairmont Mount Kenya Safari Club gave me a very satisfying and unforgettable stay. Already recommended to friends!
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Guest User
Garden King Suite
Stayed in Jul 2024
Family
21 reviews
5.0/5
Outstanding
Posted on Oct 9, 2024
I love this hotel so much. I can definitely stay in the hotel for a few days. It was the first time I felt a real fireplace. The kids were very excited. Mount Kenya and the national park have a completely different feeling. It is very clean. You can see that the people here are relatively wealthy. It is a different scene.
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AMAfeng
Fairmont Deluxe Twin Room
Stayed in Jul 2023
Travel with friends
60 reviews
5.0/5
Outstanding
Posted on Aug 14, 2023
The hotel has warm service, the rooms are clean and tidy, and you can see many animals walking by from time to time on the golf course and public areas of the hotel. It is also a good experience to swing at the equatorial golf course.
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Response from Property: Dear Amafreng,Thank you for your kind review! We’re delighted to hear that you enjoyed the warm service and clean, tidy rooms during your stay. It’s truly special to see wildlife up close, and we’re glad you had the opportunity to experience that on our golf course.We're thrilled you enjoyed swinging on the equatorial golf course as well. We hope to welcome you back for more memorable experiences in the future!Best Regards,Veronique DelattreGeneral Manager, Fairmont Mount Kenya Safari Club
Wokabi C
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 29, 2024
Great, serene property………….. Great food………:::: Great staff…… Rooms are great, gardens are well kept Not far from Nanyuki town and just about 2.5hrs from Nairobi. Right next to Mt Kenya which is the highest mountain in Kenya. The team is keen to details like special days and celebrations. They can also organize a bush dinners, golf or hikes.
Response from Property: Dear Wokabi, Thank you so much for your fantastic review! We're so glad you enjoyed the serene surroundings, delicious food, and our dedicated staff. It’s wonderful to hear that you appreciated the attention to detail, especially when it comes to special occasions and personalized experiences like bush dinners and hikes. We truly value your feedback and are delighted that you had a memorable stay with us. We hope to welcome you back soon for another unforgettable experience! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Pauline K
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 29, 2024
It's a very relaxing atmosphere. Beautiful landscape Staff very courteous Great meals It's in a cold place and they make sure there's sufficient heating And they make you feel celebrated for your special moments anniversaries and birthdays An animal orphanage with lions, cheetah, leopard, many llamas plus many more It's worth your time and money
Response from Property: Dear Pauline, Thank you for your wonderful review! We're so happy to hear that you enjoyed the relaxing atmosphere, beautiful landscape, and courteous service. It's also great to know that our efforts to keep you warm and comfortable made a positive impact on your stay. We're thrilled you had a memorable experience with us, from celebrating special moments to visiting the animal orphanage. Your kind words mean a lot, and we’re so grateful you chose to spend your time with us. We look forward to welcoming you back for more unforgettable moments! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Diana N
Stayed in Oct 2024
Solo travellers
5.0/5
Outstanding
Posted on Nov 24, 2024
Lovely stay as always!! Great staff, great service, great views! Cynthia is particularly lovely! I came for a solocation and I felt the warmth of the place, safe and very considered. Good place for anyone looking for a solo travel! I shall definitely be back.
Response from Property: Dear Diana, Thank you so much for your wonderful review! We're thrilled to hear that you had another lovely stay with us. It's great to know that you felt safe and well taken care of during your solocation. We're especially grateful for your kind words about Cynthia—she truly is a gem! We can't wait to welcome you back on your next visit. See you soon! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Hong S
Stayed in Oct 2024
Solo travellers
5.0/5
Outstanding
Posted on Nov 12, 2024
First time in Africa, I never expected to find such a beautiful hotel here; it’s completely different from what I imagined. The moment I entered the hotel, I was stunned by the breathtaking scenery, and all the staff were so warm and welcoming. I wish I could stay in this beautiful place forever. I chose one of the hotel’s activities, and having a guide along with two armed guards showing me the local flora and fauna was definitely a unique experience.
Response from Property: Dear Hong, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your first visit to Africa exceeded your expectations, and we’re delighted that our hotel played such an important part in that. It’s fantastic to know that you enjoyed the breathtaking scenery and felt so warmly welcomed by our team—your kind words mean a lot to us. We're especially happy to hear that you enjoyed the activity with our guide and armed guards, as we strive to provide unique and safe experiences that connect our guests to the beauty of the local flora and fauna. It sounds like you had an unforgettable adventure! We hope to have the pleasure of welcoming you back one day—there's always more to discover, and we'd love to host you again. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Taylor E
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 10, 2024
My family and I stayed 2 nights at Mt. Kenya Safari club to end our safari and it was a great stay! The staff was very friendly and attentive and the room amenities and fireplace in your room at night was a lovely touch. The view from the backporch at Zebar of Mt. Kenya was incredible.
Response from Property: Dear Taylore, Thank you so much for sharing your experience! We're so happy to hear that your stay with us was a wonderful way to end your safari. It’s great to know that you enjoyed the friendly and attentive service from our staff, as well as the cozy touch of the fireplace in your room. The view of Mount Kenya from the back porch is indeed breathtaking, and we're thrilled you got to take it all in at Zebar. We hope to welcome you and your family back for another unforgettable experience in the future! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Sess d
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 16, 2024
After days in the wilds of Kenya, our stay at Fairmont Mount Kenya was a real treat—one of our best experiences in Africa. The service was excellent, and while the food was just okay, we still loved our time here. Breakfast with the bongo was a highlight, and the Samburu game drive with Kelvin was fantastic—he taught us so much about the Samburu Big 5. The hotel even arranged a special lunch inside Samburu, which was a nice touch. Paul, who lit our fireplace, was very friendly and showed us how to do it. We also visited their conservancy and got up close with a cheetah, a 200-year-old turtle, llamas, and monkey with moustache! My husband also had a great time playing golf with Simon. Overall, we had a wonderful experience and would definitely come back. We highly recommend it to family and friends.
Husker-heel
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 14, 2024
Amazing time at the Fairmont Mount Kenya Safari Club! I really love the peaceful grounds here. And after a quick night stay previously, I really wanted to come back! My favorite room style is the garden suite; this room is elegantly styled, has a fireplace and yet is cozy - not impersonal or sprawling — and you will have a perfect (secluded) view of the mountain. The orphanage is a REAL treat; all the animals and tour guides are super! I also went and pet the horses in the stables, who are also equally friendly and sweet. But the Bongo breakfast was for sure* a highlight!!! (Can’t recommend enough; can be done solo also - something special to remember for a lifetime). Thanks to several staff for making this “quiet” birthday trip happy/ memorable: Agnes, Anthony, Mr. Richard Maina the courier, and all of the staff at dining (can’t recall all names) but the service this was time was 5-stars all around! Asante!
Response from Property: Dear Husker-heel, Thank you for your amazing review! We’re thrilled to hear that you enjoyed your return visit to the Fairmont Mount Kenya Safari Club and that the peaceful grounds and garden suite made your birthday trip so special. It’s wonderful to know you appreciated the orphanage and had a memorable experience with the Bongo breakfast. We’ll be sure to share your kind words with Agnes, Anthony, Mr. Richard Maina, and our dining staff. We can’t wait to welcome you back for more unforgettable moments! Asante sana Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Guest User
Stayed in Jan 2025
Couples
4.0/5
Very Good
Posted on Feb 21, 2025
A magnificent location, with birds, monkeys, llamas and hogs aplenty. We stayed for 6 nights. We had a suite which was comfortable but a little soulless. We had to ask twice for more bed clothes and heater. Access to the public areas required exit through to the outside and entrance by the bar which was not perfect. The restaurant was buffet or a la carte. We stuck with the latter having had 6 days of buffets at our last stop. The menu was very limited meaning I ate the same dish 3 times and the taste differed on each occasion! They ran out of Diet Coke ( no apologies only excuses ) and provided Dijon mustard for our steaks. Serving staff, of which there were many, were more quantity and less quality ( except Christine and Lavender ). The golf was 9 hole par 27. Caddy obligatory. Course was poorly maintained. Local ‘proper’ course doesn’t permit members. Perhaps the hotel could negotiate guest access? Animal orphanage fantastic, Swimming pool unheated, therefore quite cold. The only comfortable seating area in the evening was the bar or in your suite. Too cold to sit outside on the veranda. Staff tips were to the individual only, no general tip box.
Guest User
Stayed in Jan 2025
Other
4.0/5
Very Good
Posted on Feb 21, 2025
The rooms are really comfortable and super clean. The hotel is actually also an animal réserve and orphanage, where you can actually admire beautiful and well treated animals. The view on mount kenya is fantastic. to also note the professionalism and kindness of the team. I will definitely come back