HomeTowne Studios Seattle - Kent/ des Moines

Quiet and beautiful people

On 1/14/24 4 p.m., there was a broken pipe, but the hotel did not inform guests to take precautionary measures to protect guests’ property. Several hours later in the late evening, after I stepped on the water, my stuffs were in the water. On Monday, I must move to another room that was smaller with malfunctioned furnishings. My renting of a storage unit would start on Friday, which was 4 days away. Moving twice in a week made me exhausted. I could not complete moving until 2:40 a.m. Tuesday., primarily because I put a large bath towel and a bath mat to help stop the water and to minimize the damage. I must wring them every two hours or more often when they are fully wet. I also took time trying to wipe dry my stuff so that I did not need to move wet stuff into the new room. My Foot Massager was on the floor, and it got water. Now, when I use it, it stops from time to time. I found two roaches in my new room. This is bad because the roaches may get into my stuff. Another guest told me that her room also had a roach problem. The new room has no shower curtain for the bathtub. The bathtub was only 11 inches deep. It may not be deep enough for people to enjoy a bath, other than a sanitary issue. There were no Tub Drain Stopper or a Sink Plug. I needed to use my food container when I washed my face. Without a shower curtain, I must wipe the bathroom floor dry after a shower. The stove-top range did not work. The two plates could not be heated.

The room we got was very stuffy, we changed to another room which was very cold with no working AC, we had to look for another place for the night because we could not tolerate the cold.

I locked myself out my room getting door dash and no one was around to let me in. My 6, and 8 year old was already sleeping so now I’m just out in the dam cold and no one to freaking let me in

The key to my room stopped working, no one was I. The office, no one answered the phone at the number provided, and I finally had to give up and rent a room at a different hotel at 1 am. Stay away from this place! It’s horrible.

We only suspose to stay for three days , and we had to move room three times cause one room wasnt fully clean second room the bathroom light wasnt working and the third room the microwave and the tv was broken the manger didnt care or didnt want to give us any money back nothing he was rude every worker was rude I will never come there again. They didnt care how yu was living as long they get paid.

Felt unsafe. Property was dirty and stank of urine. Neighbours were very loud and woke us by talking and smoking directly outside our room.

The room we stayed wasn't as clean as we hoped. The floors weren't swept, it smelled a little, there were observed garbage around the facility that wasn't cleaned up. The rates were reasonable - I guess you get what you pay for.

Need better maintenance assistance, room wasn't cleaned floor was dirty with trash from the previous people