Long Hua Hotel

I am quite satisfied with it. I traveled to northern Xinjiang with my family during the May Day holiday. The first stop from Urumqi was Karamay. The location of the hotel is not bad. It is not far from the Riverside Square. It is worth recommending to take a walk on the riverside trail at night!

The room environment is average. There are many hotels with better environment than this one at the same price.

The hotel service is good, luggage can be stored, but there is a slight odor in the room, maybe it is a Xinjiang characteristic. The windowless room uses lights and curtains to create a window, which has a unique flavor.

The front desk was very considerate. I forgot to take the charger and called me immediately. Thank you very much.

The hotel is in a better location, the room is large, and the front desk service is good

The room is very cozy and hygienic. I personally think it is very good. The breakfast is very rich. I just ate it and didn't take any photos. Parking at the door is very convenient. Next time I have a chance to come, I will continue to choose this hotel🌝🌝

The room was not very hot, but everything else was fine. The front desk lady provided great service and treated us like a friend. We liked the front desk lady very much.

The room is spacious and clean, the front desk lady is warm and thoughtful, and the price is high

I gave one point not for the hotel environment, but for the hotel service. Thank you. The overall environment of the hotel is very good, and the hygiene is also very good, but the service is terrible. First of all, there are two people at the front desk. There is a thin sister who is very nice and has a good attitude, but the other one, please say a few more words to the manager. The service attitude is terrible. It's very rude to not listen to others. This front desk is too funny. The room fee has been paid and the hotel asked to pay again when checking out. You didn't communicate well with Ctrip and didn't let customers leave and asked customers to pay, right? In addition, I booked for two days in a row. On the first day, before the check-out time, the room cleaner knocked on the door and came in without our consent. He swiped his card and came in. Is there such a way to work? ? ? ? ? Are all your employees so polite? ? ? ? ? Shouldn't you train them as a whole? To be honest, the matter was indeed resolved in the end, and the front desk and Ctrip apologized, but it was outrageous.