The only good thing about this hotel is that kids can enjoy a dirty pool and pretty cool waterslide. Below are a few of the reasons I will never ever be back.
The hot tub doesn't work - speaking with seasoned travelers to the area, it is always broken. This is ridiculous, because it's the only way to get away from the kids and have a moment alone with other adults.
There is no ventilation in the pool area - none. Since there wasn't a working hot tub, I had to sit there and listen to the screams in a melting hot room with no air circulation whatsoever. After about 2 hours my 4 kids and I were all coughing so hard and couldn't breathe that we had to go back to the room. It was one of the worst experiences of my life. I don't know what we were inhaling, but I'm coughing twice as hard today. Very concerning and dangerous.
There are no towels. None. You have to ask for them and the front desk gives you attitude.
There are no pillows for the pull out "sleeper" couch - not just in the room, apparently they don't exist. You're on your own.
The pull out sleeper was disgusting. Ratty, torn us and stained. Luckily 10 year old children were sleeping on it and didn't care. I would never have laid on it. Absolutely atrocious.
Management sent a threatening text to me around 10pm about quiet time and that if we didn't obey the rules, we could be kicked out...what? Nah...I paid way too much money to get threatened. Not that it helped, because people were raging all night to either side.