Imperial Suites

I won’t be booking imperial suites again. When we checked in the lady said as long as we don’t damage the room or smoke in their I would get my $60 deposit back at checkout. When we got to checkout, they said we couldn’t get it back cause we had decorations. We cleaned up the decorations before we even checked out and made sure the room was clean and she still refused to give me my $60 dollars back. Also, we couldn’t really use the TV because they wouldn’t let us keep the Roku remote.

Definitely not a feeling of safety. No lobby. There are mirrors above the bed with fluorescent lights all over. A lot of people coming in and out of there rooms. Not a safe place for a family!

Great location good price very clean the only problem was they didn’t have a iron for my clothes.

I’ve been there twice and it has always been a great experience once again. Highly recommend it.

Upon arrival I was told I had to give a $60 cash only security deposit. This was not posted anywhere on the ******* listing. After getting in contact with ******* to cancel my reservation, they waived the cash fee and let me stay.

There’s been a lot of money and work that has went into this hotel. It’s made to be very nice! However, I first tried to turn the tv/fireplace backlights lights on and they only flickered and then stayed off. Went to take a shower and noticed the are to place soap and shampoo in had an empty bottle in it, like it hadn’t been cleaned. We also couldn’t get the tv to work. Called down to the desk a few times before reaching someone. They came up and said the empty bottle must still be there because the housekeeper didn’t clean that area and left the bottle there for me to throw away. He gave us a different remote for the tv but then we couldn’t get service because it makes you connect to wifi using your phone. I’ve never had a hotel that did this and it didn’t even work when I tried it. Called down again and got no answer. Went to bed with no tv. Definitely need to work on cleaning rooms after every stay and getting the tv to work. Upon leaving, there was a woman’s douche in the parking lot. Love Hotel vibes

The room was clean. We had a smoking room and the room didn’t have that smoke smell in it.

Staff were very rude. Wanted to charge $150 security deposit in cash. Claimed it was listed on their website but it was not listed on their site. Room was not clean. No clean towels. Bugs crawling on the floors.

The property was clean and everything looked new. Room service didn’t do their job. Everything else was good.