Where to begin on this property? I should have known there would be trouble when I saw the damaged porte-cochere in front. Damage was everywhere, which caused me to believe there was no handyman on site. Gouges on the walls and around the elevators.
One day I saw a cloth towel in the gym. Otherwise, there were no paper towels and the water cooler didn't work. How do you screw up a water cooler? I don't know. In the adjacent laundry room, both the washer and dryer were broken.
Half the keycard machines outside were broken. No problem! After a couple days, we figured out that one door near the lobby was NEVER locked.
But wait, you may ask, how was the room? Well, in addition to damage on the dresser there was no cover on the light in the shower area. Nothing gives you a warm feeling like seeing exposed wiring over your head after taking a shower.
Housekeeping emptied my trash and hung up used towels back on the rack. In the four nights I was there, not ONCE did they make the bed.
I chose this hotel because I've had good experiences at Courtyard Marriotts before and ******* said it had "free breakfast" which was false. I don't see myself staying at a Marriott property again after this experience.